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Jedi
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10-05-2024
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En enero 2024 solicité corte de servicio fijo # 677XXXX

En enero 2024 solicité corte de servicio fijo # 677XXXX, el mismo lo realizaron y se pagó el último recibo, pero hasta la fecha Uds. siguen cobrándome un servicio que no tengo.

corte de línea

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  • Avatar de Zake01
    Zake01
    Leyenda
    11-05-2024

    Hola

     

    Cuando tu contratas un servicio con cualquier operador se te hace un contrato de por medio por una cierta cantidad de meses, puede ser 12 o 18 meses si eso no es tu caso deberías comunicarte con un asesor para que le expliques cuál es el motivo que te siguen cobrando si ya no tienes el servicio te puedes contactar por ClaroBot. 

     

    Saludos,

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En enero 2024 solicité corte de servicio fijo # 677XXXX","moderationData":{"__ref":"ModerationData:moderation_data:82860"},"body":"

Hola

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\n

Cuando tu contratas un servicio con cualquier operador se te hace un contrato de por medio por una cierta cantidad de meses, puede ser 12 o 18 meses si eso no es tu caso deberías comunicarte con un asesor para que le expliques cuál es el motivo que te siguen cobrando si ya no tienes el servicio te puedes contactar por ClaroBot. 

\n

 

\n

Saludos,

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