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Avatar de DanyAriel
DanyAriel
Principiante
26-01-2022
Resuelto

Consulta sobre planta externa

El día viernes el técnico derivó mi problema de internet a planta externa. ¿A alguien que le pasó lo mismo? ¿cuánto tiempo demoraron en solucionar el problema? Ya pasaron 5 días y el problema de cone...
hogar
problemas de conexión
Avatar de Quintana24
Quintana24
Leyenda
26-01-2022

Hola,

 

Dependerá mucho de la gravedad del problema, si es algo que es más complejo puede que tarde más.

 

Sería bueno que consultes el estado de tu problema con un asesor a través del ClaroBot para que lo puedan revisar y de ser necesario notificar al técnico.

 

✅ Feliz miércoles "💛🖤" 

Avatar de DanyAriel
DanyAriel
Principiante
01-02-2022

Ayer se acercaron a mi domicilio y me indicaron que el problema ya estaba solucionado, pero por la noche el problema persiste, ¿hay alguna solucionar adema de planta externa?

  • Avatar de San2024
    San2024
    Principiante
    04-11-2024

    Terrible! Cinco días sin internet ahora el problema es planta externa nadie me da razón de días útiles días hábiles más o menos cuándo tendré internet no se puede estudiar no se puede trabajar y nadie se hace responsable ni te dan información de absolutamente nada Qué terrible la verdad dando un descuento no te solucionan absolutamente nada esto debería de ser reclamado a indecopi

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sobre planta externa","id":"message:73426","revisionNum":3,"repliesCount":4,"author":{"__ref":"User:user:143435"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"conversation":{"__ref":"Conversation:conversation:73426"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:73426"},"body@stripHtml({\"truncateLength\":200})":" El día viernes el técnico derivó mi problema de internet a planta externa. ¿A alguien que le pasó lo mismo? ¿cuánto tiempo demoraron en solucionar el problema? Ya pasaron 5 días y el problema de cone...","body@stringLength":"217","rawBody":"

El día viernes el técnico derivó mi problema de internet a planta externa. ¿A alguien que le pasó lo mismo? ¿cuánto tiempo demoraron en solucionar el problema? Ya pasaron 5 días y el problema de conexión sigue.

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Ayer se acercaron a mi domicilio y me indicaron que el problema ya estaba solucionado, pero por la noche el problema persiste, ¿hay alguna solucionar adema de planta externa?

","body@stringLength":"181","rawBody":"

Ayer se acercaron a mi domicilio y me indicaron que el problema ya estaba solucionado, pero por la noche el problema persiste, ¿hay alguna solucionar adema de planta externa?

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Hola,

\n

 

\n

Dependerá mucho de la gravedad del problema, si es algo que es más complejo puede que tarde más.

\n

 

\n

Sería bueno que consultes el estado de tu problema con un asesor a través del ClaroBot para que lo puedan revisar y de ser necesario notificar al técnico.

\n

 

\n

✅ Feliz miércoles \"💛🖤\" 

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","postTime":"2022-01-26T14:48:24.756-05:00","lastPublishTime":"2022-07-22T14:12:55.662-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":1361},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:73426/message:73427","readOnly":false,"editFrozen":false,"body@stringLength":"670","rawBody":"

Hola,

\n

 

\n

Dependerá mucho de la gravedad del problema, si es algo que es más complejo puede que tarde más.

\n

 

\n

Sería bueno que consultes el estado de tu problema con un asesor a través del ClaroBot para que lo puedan revisar y de ser necesario notificar al técnico.

\n

 

\n

✅ Feliz miércoles \"💛🖤\" 

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Terrible! Cinco días sin internet ahora el problema es planta externa nadie me da razón de días útiles días hábiles más o menos cuándo tendré internet no se puede estudiar no se puede trabajar y nadie se hace responsable ni te dan información de absolutamente nada Qué terrible la verdad dando un descuento no te solucionan absolutamente nada esto debería de ser reclamado a indecopi

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