Discusión del foro

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Kewin30
Principiante
15-08-2024
Resuelto

Claro smart home

No funciona el app

Se desinstalo e instalo nuevamente y no funciona aun, agradeceré sus comentarios 

 

smart home

1 Respuesta

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  • Avatar de Zake01
    Zake01
    Leyenda
    15-08-2024

    Hola buenas te dejo la lista de los routers que son compatible:

     

     

    - También puedes verificar que tengas la última actualización 

    - Para ingresar a la app Smart Home no olvides que tienes que hacerlo con los mismos credenciales de la app Mi Claro

    - Comprueba que tengas suficiente espacio para descargar la aplicación

    - Verifica que tu móvil no se encuentre en modo avión

     

    Otro posible motivo puede ser que tu router no sea compatible con la app y por eso no puedes acceder.

     

    Si no te funciona ninguna lo que puedes hacer es comunicarte con un asesor por ClaroBot para que te ayude.

     

    Saludos,

     

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No funciona el app

\n

Se desinstalo e instalo nuevamente y no funciona aun, agradeceré sus comentarios 

\n

 

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No funciona el app

\n

Se desinstalo e instalo nuevamente y no funciona aun, agradeceré sus comentarios 

\n

 

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óptica Internet claro 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Claro smart home","moderationData":{"__ref":"ModerationData:moderation_data:83758"},"body":"

Hola buenas te dejo la lista de los routers que son compatible:

\n

 

\n

\n

 

\n

- También puedes verificar que tengas la última actualización 

\n

- Para ingresar a la app Smart Home no olvides que tienes que hacerlo con los mismos credenciales de la app Mi Claro

\n

- Comprueba que tengas suficiente espacio para descargar la aplicación

\n

- Verifica que tu móvil no se encuentre en modo avión

\n

 

\n

Otro posible motivo puede ser que tu router no sea compatible con la app y por eso no puedes acceder.

\n

 

\n

Si no te funciona ninguna lo que puedes hacer es comunicarte con un asesor por ClaroBot para que te ayude.

\n

 

\n

Saludos,

\n

 

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