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Airwolf64

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04-08-2024

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Cómo activar el puerto USB de Arris TG3442

activar puertos

Zake01
04-08-2024
Hola buenas te comento que ese puerto USB viene deshabilitado porque no es un servicio o funcionabilidad habilitado para nosotros los clientes, inclusive como el módem es otorgado en calidad de comodato (préstamo) no podemos hacer uso de sus funciones adicionales porque no están especificadas en el contrato, quizás esta configuración lo utilizan a nivel corporativo ya que no todos son compatibles, algunos solo te permiten utilizar 1 o 2 funciones según el modelo y marca.

Buscando información en el internet encontré que se puede utilizar para:

- Conectar dispositivos como impresoras

- Crear un servidor con una memoria USB o disco duro externo (Centro Multimedia)

- Conectar un módem 4G

- Cargar otros dispositivos

- Actualizar el router

- Instalar un firmware alternativo

Más información: ¿Qué podemos usar con el puerto USB?

Consulta adicional: Tutorial para configurar el puerto USB

Recuerda que toda modificación en el router debe ser realizada por el técnico autorizado de la empresa operadora, si necesitas realizar alguna configuración o función específica debes comunicarte con un asesor al 080000123, quizás para tu tipo de servicio está restringido.

Una alternativa muy recomendada es configurarlo en un equipo adicional que nosotros compremos, es decir, no sea de propiedad de la empresa operadora, solo tendríamos que solicitar habilitar puertos en el router para conectarnos a este equipo de ser necesario.

Saludos,

2 Respuestas

Zake01
Leyenda
04-08-2024
Hola buenas te comento que ese puerto USB viene deshabilitado porque no es un servicio o funcionabilidad habilitado para nosotros los clientes, inclusive como el módem es otorgado en calidad de comodato (préstamo) no podemos hacer uso de sus funciones adicionales porque no están especificadas en el contrato, quizás esta configuración lo utilizan a nivel corporativo ya que no todos son compatibles, algunos solo te permiten utilizar 1 o 2 funciones según el modelo y marca.

Buscando información en el internet encontré que se puede utilizar para:

- Conectar dispositivos como impresoras

- Crear un servidor con una memoria USB o disco duro externo (Centro Multimedia)

- Conectar un módem 4G

- Cargar otros dispositivos

- Actualizar el router

- Instalar un firmware alternativo

Más información: ¿Qué podemos usar con el puerto USB?

Consulta adicional: Tutorial para configurar el puerto USB

Recuerda que toda modificación en el router debe ser realizada por el técnico autorizado de la empresa operadora, si necesitas realizar alguna configuración o función específica debes comunicarte con un asesor al 080000123, quizás para tu tipo de servicio está restringido.

Una alternativa muy recomendada es configurarlo en un equipo adicional que nosotros compremos, es decir, no sea de propiedad de la empresa operadora, solo tendríamos que solicitar habilitar puertos en el router para conectarnos a este equipo de ser necesario.

Saludos,
Yoverclaro
Profesional
05-08-2024
el puerto USB en algunos módems y routers, como el Arris TG3442, suele estar deshabilitado por defecto o limitado a funciones específicas como la conexión a dispositivos de almacenamiento en red (NAS). Claro, como ISP, a menudo tiene configuraciones personalizadas en sus dispositivos, y es posible que el puerto USB no esté habilitado para usos generales.
¿Qué puedes hacer?
Verificar si está habilitado:
Intenta acceder a la interfaz de configuración del módem/router siguiendo los pasos que mencioné antes. Si el puerto USB está habilitado, deberías poder verlo y configurarlo desde allí.
Contacto con soporte técnico:
Si no encuentras la opción para habilitar el puerto USB, te recomendaría ponerte en contacto con el soporte técnico de Claro. Ellos podrán decirte si el puerto USB de tu módem está habilitado y si puedes usarlo para fines como compartir archivos o conectar dispositivos.
Uso de otros equipos:
Si el puerto USB no está habilitado y no se puede activar, podrías considerar usar un router adicional que permita esta funcionalidad y conectarlo a tu módem Arris para aprovechar el puerto USB.
Consideraciones:
Es común que los ISP limiten o bloqueen el uso de ciertos puertos en los equipos que proporcionan para evitar configuraciones no autorizadas o problemas de seguridad.
Si te dicen que no es posible habilitar el puerto USB, la única opción sería usar un equipo adicional que cumpla con las funciones que necesitas.

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Cómo activar el puerto USB de Arris TG3442","moderationData":{"__ref":"ModerationData:moderation_data:83663"},"body":"

Hola buenas te comento que ese puerto USB viene deshabilitado porque no es un servicio o funcionabilidad habilitado para nosotros los clientes, inclusive como el módem es otorgado en calidad de comodato (préstamo) no podemos hacer uso de sus funciones adicionales porque no están especificadas en el contrato, quizás esta configuración lo utilizan a nivel corporativo ya que no todos son compatibles, algunos solo te permiten utilizar 1 o 2 funciones según el modelo y marca.

Buscando información en el internet encontré que se puede utilizar para:

- Conectar dispositivos como impresoras

- Crear un servidor con una memoria USB o disco duro externo (Centro Multimedia)

- Conectar un módem 4G

- Cargar otros dispositivos

- Actualizar el router

- Instalar un firmware alternativo

Más información: ¿Qué podemos usar con el puerto USB?

Consulta adicional: Tutorial para configurar el puerto USB

Recuerda que toda modificación en el router debe ser realizada por el técnico autorizado de la empresa operadora, si necesitas realizar alguna configuración o función específica debes comunicarte con un asesor al 080000123, quizás para tu tipo de servicio está restringido.

Una alternativa muy recomendada es configurarlo en un equipo adicional que nosotros compremos, es decir, no sea de propiedad de la empresa operadora, solo tendríamos que solicitar habilitar puertos en el router para conectarnos a este equipo de ser necesario.

Saludos,

el puerto USB en algunos módems y routers, como el Arris TG3442, suele estar deshabilitado por defecto o limitado a funciones específicas como la conexión a dispositivos de almacenamiento en red (NAS). Claro, como ISP, a menudo tiene configuraciones personalizadas en sus dispositivos, y es posible que el puerto USB no esté habilitado para usos generales.

¿Qué puedes hacer?

Verificar si está habilitado:
- Intenta acceder a la interfaz de configuración del módem/router siguiendo los pasos que mencioné antes. Si el puerto USB está habilitado, deberías poder verlo y configurarlo desde allí.
Contacto con soporte técnico:
- Si no encuentras la opción para habilitar el puerto USB, te recomendaría ponerte en contacto con el soporte técnico de Claro. Ellos podrán decirte si el puerto USB de tu módem está habilitado y si puedes usarlo para fines como compartir archivos o conectar dispositivos.
Uso de otros equipos:
- Si el puerto USB no está habilitado y no se puede activar, podrías considerar usar un router adicional que permita esta funcionalidad y conectarlo a tu módem Arris para aprovechar el puerto USB.

Consideraciones:

Es común que los ISP limiten o bloqueen el uso de ciertos puertos en los equipos que proporcionan para evitar configuraciones no autorizadas o problemas de seguridad.
Si te dicen que no es posible habilitar el puerto USB, la única opción sería usar un equipo adicional que cumpla con las funciones que necesitas.

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