Discusión del foro

Principiante

02-09-2023

Resuelto

Acabo de instalar el servicio de internet, pero este no me aparece en el sistema, ¿cuánto demora?

Hoy me instalaron el servicio de internet hogar, pero este aún no figura en el sistema, ¿saben cuánto tiempo demora? y de ser así cómo es que aprovecho ser full claro, para que me den el doble de velocidad, saludos.

instalación

2 Respuestas

Henry17_
Principiante
02-09-2023
El plazo máximo es de 24 horas para que pueda figurar en el sistema, y para ser full claro, tienes que tener internet claro en casa y en tu celular, debes contar con un plan postpago desde 29.90 e internet fijo
rcml1980
Leyenda
04-09-2023
Hola DONOFREN

Para que puedas acceder al beneficio de Full Claro debes de contar con los siguientes requisitos:

- Servicio móvil:

Contar con un plan postpago Max desde 29.90

- Servicio fijo con internet: HFC/FTTH

1 Play (Internet) con cargo fijo desde S/ 60.00 al mes

2 Play (Internet + Teléfono) con cargo fijo desde S/115.00 al mes

3 Play (Internet + Teléfono + Cable) con cargo fijo desde S/120.00 al mes

Respecto a la gestión de tu servicio contratado a través de Mi Claro app, en lo personal pude visualizarlo luego de 48 horas, quizás sea tu caso o posiblemente sea en el menor tiempo, recuerda tener tu aplicativo con la última actualización.

Más información del beneficio Full Claro ingresa al siguiente enlace: bit.ly/FullClaroysusbeneficios

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Acabo de instalar el servicio de internet, pero este no me aparece en el sistema, ¿cuánto demora?","moderationData":{"__ref":"ModerationData:moderation_data:80994"},"body":"

El plazo máximo es de 24 horas para que pueda figurar en el sistema, y para ser full claro, tienes que tener internet claro en casa y en tu celular, debes contar con un plan postpago desde 29.90 e internet fijo

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Hola DONOFREN

Para que puedas acceder al beneficio de Full Claro debes de contar con los siguientes requisitos:

- Servicio móvil:

Contar con un plan postpago Max desde 29.90

- Servicio fijo con internet: HFC/FTTH

1 Play (Internet) con cargo fijo desde S/ 60.00 al mes

2 Play (Internet + Teléfono) con cargo fijo desde S/115.00 al mes

3 Play (Internet + Teléfono + Cable) con cargo fijo desde S/120.00 al mes

Respecto a la gestión de tu servicio contratado a través de Mi Claro app, en lo personal pude visualizarlo luego de 48 horas, quizás sea tu caso o posiblemente sea en el menor tiempo, recuerda tener tu aplicativo con la última actualización.

Más información del beneficio Full Claro ingresa al siguiente enlace: bit.ly/FullClaroysusbeneficios

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