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  • Avatar de Klezita
    Klezita
    Leyenda
    23-12-2016

    Hola José. 

     

    Más detalle de tu facturación lo puedes consultar en la web de miclaro.com.pe

     

    Saludos.

  • Avatar de Dayanna
    Dayanna
    Profesional
    23-12-2016

    Hola, Josefinaponce21.

     

    Si tu línea es móvil o fija, podrás conocer el detalle de tu facturación ingresando a través de tu cuenta de Mi Claro.

     

    Por dicho medio, también podrás verificar tus SMS, llamadas  entrantes y salientes, así como facturas de hasta 6 meses y también podrás cancelarlos.

     

    Por otro lado, recuerda que podrás comunicarte con otros medios de atención al cliente como Claro Chat o redes sociales, para que puedan brindarte el detalle.

     

    A mi recomendación, Mi Claro lo es todo, la aplicación es fácil, rápido y desde la comodidad de tu hogar ¡pruébalo!

     

    ¡Qué tengas un excelente día!

    • Avatar de JeReMaths
      JeReMaths
      Leyenda
      27-02-2017

      Para conocer la factura de tu servicio te recomiendo llamar al 0800 00123 y solicitar que te afilien al recibo por correo electrónico, de esa manera podrás tener acceso a tus recibos de manera virtual.

      Saludos.

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facturación?","id":"message:68039","revisionNum":3,"repliesCount":2,"author":{"__ref":"User:user:135190"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:recibos-ciclo-de-facturacion"},"conversation":{"__ref":"Conversation:conversation:68039"},"moderationData":{"__ref":"ModerationData:moderation_data:68039"},"postTime":"2021-06-26T20:38:57.813-05:00","lastPublishTime":"2022-06-03T16:59:14.848-05:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":4205},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:preguntas/community:xnuvx57277board:recibos-ciclo-de-facturacion/message:68039"},"Conversation:conversation:68039":{"__typename":"Conversation","id":"conversation:68039","solved":true,"topic":{"__ref":"ForumTopicMessage:message:68039"},"lastPostingActivityTime":"2022-06-03T16:59:14.848-05:00","lastPostTime":"2021-06-28T13:27:10.578-05:00"},"ModerationData:moderation_data:68039":{"__typename":"ModerationData","id":"moderation_data:68039","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:68039":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:68039","relatedMessage":{"__ref":"ForumTopicMessage:message:68039"}},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:2990":{"__typename":"User","id":"user:2990","uid":2990,"login":"Klezita","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-21T09:46:00.704-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS0yOTkwLTU4MTBpQ0FBQ0IzMDkxRUExODE3MA"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:2990"},"ModerationData:moderation_data:3210":{"__typename":"ModerationData","id":"moderation_data:3210","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3210":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2990"},"id":"message:3210","revisionNum":2,"uid":3210,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:3209"},"conversation":{"__ref":"Conversation:conversation:3209"},"subject":"Re: ¿Cómo puedo saber la fecha de facturación de Claro de mi 2 Play o 3 Play?","moderationData":{"__ref":"ModerationData:moderation_data:3210"},"body":"

Hola José. 

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Más detalle de tu facturación lo puedes consultar en la web de miclaro.com.pe

\n

 

\n

Saludos.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"127","kudosSumWeight":1,"repliesCount":0,"postTime":"2016-12-23T10:35:20.322-05:00","lastPublishTime":"2020-02-14T16:26:53.414-05:00","metrics":{"__typename":"MessageMetrics","views":10191},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:3209/message:3210","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:31":{"__typename":"Rank","id":"rank:31","position":5,"name":"Profesional","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:5117":{"__typename":"User","id":"user:5117","uid":5117,"login":"Dayanna","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-11-25T18:38:28.587-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:31"},"entityType":"USER","eventPath":"community:xnuvx57277/user:5117"},"ModerationData:moderation_data:3217":{"__typename":"ModerationData","id":"moderation_data:3217","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:1733":{"__typename":"User","id":"user:1733","uid":1733,"login":"JeReMaths","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-11T13:44:54.438-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS0xNzMzLTM3MmkwQzNBQTMwN0VGNDBFNDk0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:1733"},"AcceptedSolutionMessage:message:3217":{"__typename":"AcceptedSolutionMessage","uid":3217,"id":"message:3217","revisionNum":3,"author":{"__ref":"User:user:5117"},"readOnly":false,"repliesCount":2,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:3209"},"conversation":{"__ref":"Conversation:conversation:3209"},"subject":"Re: ¿Cómo puedo saber la fecha de facturación de Claro de mi 2 Play o 3 Play?","moderationData":{"__ref":"ModerationData:moderation_data:3217"},"body":"

Hola, Josefinaponce21.

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Si tu línea es móvil o fija, podrás conocer el detalle de tu facturación ingresando a través de tu cuenta de Mi Claro.

\n

 

\n

Por dicho medio, también podrás verificar tus SMS, llamadas  entrantes y salientes, así como facturas de hasta 6 meses y también podrás cancelarlos.

\n

 

\n

Por otro lado, recuerda que podrás comunicarte con otros medios de atención al cliente como Claro Chat o redes sociales, para que puedan brindarte el detalle.

\n

 

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A mi recomendación, Mi Claro lo es todo, la aplicación es fácil, rápido y desde la comodidad de tu hogar ¡pruébalo!

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\n

¡Qué tengas un excelente día!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":1,"postTime":"2016-12-23T14:02:36.857-05:00","lastPublishTime":"2020-02-14T16:26:08.819-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":11795},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:3209/message:3217","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:4629"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wzfDE0OjAsMzk6MXwy","node":{"__ref":"ForumReplyMessage:message:4631"}}]},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:4629":{"__typename":"ModerationData","id":"moderation_data:4629","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:4629":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1733"},"id":"message:4629","revisionNum":2,"uid":4629,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"AcceptedSolutionMessage:message:3217"},"conversation":{"__ref":"Conversation:conversation:3209"},"subject":"Re: ¿Cómo puedo saber la fecha de facturación de Claro de mi 2 Play o 3 Play?","moderationData":{"__ref":"ModerationData:moderation_data:4629"},"body":"

Para conocer la factura de tu servicio te recomiendo llamar al 0800 00123 y solicitar que te afilien al recibo por correo electrónico, de esa manera podrás tener acceso a tus recibos de manera virtual.

Saludos.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"repliesCount":0,"postTime":"2017-02-27T07:10:17.194-05:00","lastPublishTime":"2020-02-14T16:35:08.245-05:00","metrics":{"__typename":"MessageMetrics","views":9971},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:3209/message:4629","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:211":{"__typename":"User","id":"user:211","uid":211,"login":"JosephToño23","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-09-14T12:02:19.799-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:211"},"ModerationData:moderation_data:4631":{"__typename":"ModerationData","id":"moderation_data:4631","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:4631":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:211"},"id":"message:4631","revisionNum":2,"uid":4631,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"AcceptedSolutionMessage:message:3217"},"conversation":{"__ref":"Conversation:conversation:3209"},"subject":"Re: ¿Cómo puedo saber la fecha de facturación de Claro de mi 2 Play o 3 Play?","moderationData":{"__ref":"ModerationData:moderation_data:4631"},"body":"

Hola @Ceci76

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Además del  medio telefónico, también tienes disponible Mi Claro, descubre funciones extras leyendo el comentario de @Dayanna.

\n

 

\n

Suerte!

\n

 

\n

JP

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¿Cómo es tu factura?

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