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Avatar de Miltonator
Miltonator
Principiante
02-04-2021
Resuelto

¿Qué hago si mi control remoto no funciona?

Hace unos días me cambiaron los decodificadores y el control remoto porque hice una mejora de mi plan, 4 horas después del cambio uno de los controles dejó de funcionar, esto fue a raíz de que config...
control remoto claro
hogar
Avatar de Quintana24
Quintana24
Leyenda
03-04-2021

¡Hola amigo, buenas noches!

 

He estado investigando y no hay un Hard Reset para un control remoto, pero encontré lo siguiente:

Si tu control remoto no responde:

 

  1. Presiona un botón del control remoto:
  2. Si la luz LED no parpadea, reemplaza las baterías y vuelve a intentarlo.
  3. Si la luz LED parpadea en rojo cinco veces al presionar un botón, esto indica que las baterías están muy bajas de carga y deben reemplazarse.

 

Es imposible que un control remoto deje de funcionar si has realizado la configuración convencional, es más, hay muchos videos en canal de YT de Claro que te indican como hacerlo.

 

Mi recomendación es que te comuniques mediante ClaroBot para que puedan brindarte el soporte necesario.

 

 ¡Feliz Viernes Santo, sonríele a la vida! 💛🖤

 

#SuperUsuario Quintana24

#ClaroLover❤ 

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Hace unos días me cambiaron los decodificadores y el control remoto porque hice una mejora de mi plan, 4 horas después del cambio uno de los controles dejó de funcionar, esto fue a raíz de que configuré el control para que también pueda controlar mi TV. Llamé al 123 y me dicen que debo comprar otro control remoto, ¿saben cómo puedo hacer un hard reset del control o cómo solucionar el problema?

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Hace unos días me cambiaron los decodificadores y el control remoto porque hice una mejora de mi plan, 4 horas después del cambio uno de los controles dejó de funcionar, esto fue a raíz de que configuré el control para que también pueda controlar mi TV. Llamé al 123 y me dicen que debo comprar otro control remoto, ¿saben cómo puedo hacer un hard reset del control o cómo solucionar el problema?

"},"Conversation:conversation:64638":{"__typename":"Conversation","id":"conversation:64638","solved":true,"topic":{"__ref":"ForumTopicMessage:message:64638"},"lastPostingActivityTime":"2022-05-03T10:51:45.729-05:00","lastPostTime":"2021-04-02T20:41:10.747-05:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:64638":{"__typename":"ModerationData","id":"moderation_data:64638","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:64638_4":{"__typename":"Revision","id":"revision:64638_4","lastEditTime":"2022-05-03T10:51:45.729-05:00"},"AcceptedSolutionMessage:message:64650":{"__typename":"AcceptedSolutionMessage","id":"message:64650","conversation":{"__ref":"Conversation:conversation:64638"},"author":{"__ref":"User:user:75178"},"revisionNum":5,"uid":64650,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:64638"},"subject":"Re: ¿Qué hago si mi control remoto no funciona?","moderationData":{"__ref":"ModerationData:moderation_data:64650"},"body":"

¡Hola amigo, buenas noches!

\n

 

\n

He estado investigando y no hay un Hard Reset para un control remoto, pero encontré lo siguiente:

\n

Si tu control remoto no responde:

\n

 

\n
    \n
  1. Presiona un botón del control remoto:
    2. \n
  2. Si la luz LED no parpadea, reemplaza las baterías y vuelve a intentarlo.
    3. \n
  3. Si la luz LED parpadea en rojo cinco veces al presionar un botón, esto indica que las baterías están muy bajas de carga y deben reemplazarse.
    4. \n
\n

 

\n

Es imposible que un control remoto deje de funcionar si has realizado la configuración convencional, es más, hay muchos videos en canal de YT de Claro que te indican como hacerlo.

\n

 

\n

Mi recomendación es que te comuniques mediante ClaroBot para que puedan brindarte el soporte necesario.

\n

 

\n

 ¡Feliz Viernes Santo, sonríele a la vida! 💛🖤

\n

 

\n

#SuperUsuario Quintana24

\n

#ClaroLover❤ 

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¡Hola amigo, buenas noches!

\n

 

\n

He estado investigando y no hay un Hard Reset para un control remoto, pero encontré lo siguiente:

\n

Si tu control remoto no responde:

\n

 

\n
    \n
  1. Presiona un botón del control remoto:
    2. \n
  2. Si la luz LED no parpadea, reemplaza las baterías y vuelve a intentarlo.
    3. \n
  3. Si la luz LED parpadea en rojo cinco veces al presionar un botón, esto indica que las baterías están muy bajas de carga y deben reemplazarse.
    4. \n
\n

 

\n

Es imposible que un control remoto deje de funcionar si has realizado la configuración convencional, es más, hay muchos videos en canal de YT de Claro que te indican como hacerlo.

\n

 

\n

Mi recomendación es que te comuniques mediante ClaroBot para que puedan brindarte el soporte necesario.

\n

 

\n

 ¡Feliz Viernes Santo, sonríele a la vida! 💛🖤

\n

 

\n

#SuperUsuario Quintana24

\n

#ClaroLover❤ 

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