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PIchulasote
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17-11-2022
Resuelto

¿Por qué si tengo servicio Claro Hogar me llega el recibo en mi correo como si fuera HFC?

Tengo un 3 play de 200 FTTH desde hace 4 meses, pero al llegarme el monto a pagar a mi correo sale plan HFC 3 play.

3 play
Claro Hogar
hfc

1 Respuesta

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  • Avatar de Enzo4
    Enzo4
    Profesional
    17-11-2022

    HOLA PIchulasote

     

    Es muy raro lo que señalas, ya que en el recibo te debe indicar el detalle del plan que tienes contratado, de igual manera te sugiero que si tienes alguna duda sería mejor que te contactes con un asesor a través de ClaroBot, para que lo puedan revisar y validar si hay algún error.

     

     

     

    SALUDOS

     

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¿Por qué si tengo servicio Claro Hogar me llega el recibo en mi correo como si fuera HFC?","moderationData":{"__ref":"ModerationData:moderation_data:78014"},"body":"

HOLA PIchulasote

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\n

Es muy raro lo que señalas, ya que en el recibo te debe indicar el detalle del plan que tienes contratado, de igual manera te sugiero que si tienes alguna duda sería mejor que te contactes con un asesor a través de ClaroBot, para que lo puedan revisar y validar si hay algún error.

\n

 

\n

 

\n

 

\n

SALUDOS

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