Discusión del foro

Avatar de oscar12345
oscar12345
Principiante
28-10-2022
Resuelto

¿Por qué mi rounter B612 no comparte internet por wifi ni por cableado?

Antes cuando compartía normal internet el led brillaba azul pero ahora que no comparte nada brilla de color verde.
Claro Hogar
router
wifi
Avatar de jesusd23
jesusd23
Leyenda
28-10-2022

Hola oscar12345 

 

Lamento lo que presentas con tu router, te recomiendo que te descargues el app Smart Home para que puedas realizar los primeros descartes tú mismo, si después de ello el inconveniente continua te recomiendo que te comuniques con el ClaroBot que se encuentra en la parte inferior derecha de la pantalla o llamando al 0 800 00 123 para que te brinden el soporte correspondiente con el inconveniente que presentas.

 

Espero que te ayuden, saludos. 

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Antes cuando compartía normal internet el led brillaba azul pero ahora que no comparte nada brilla de color verde.

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Antes cuando compartía normal internet el led brillaba azul pero ahora que no comparte nada brilla de color verde.

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Hola oscar12345 

\n

 

\n

Lamento lo que presentas con tu router, te recomiendo que te descargues el app Smart Home para que puedas realizar los primeros descartes tú mismo, si después de ello el inconveniente continua te recomiendo que te comuniques con el ClaroBot que se encuentra en la parte inferior derecha de la pantalla o llamando al 0 800 00 123 para que te brinden el soporte correspondiente con el inconveniente que presentas.

\n

 

\n

Espero que te ayuden, saludos. 

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","postTime":"2022-10-28T17:42:55.571-05:00","lastPublishTime":"2023-12-13T16:15:14.153-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":723},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:77814/message:77821","readOnly":false,"editFrozen":false,"body@stringLength":"992","rawBody":"

Hola  

\n

 

\n

Lamento lo que presentas con tu router, te recomiendo que te descargues el app Smart Home para que puedas realizar los primeros descartes tú mismo, si después de ello el inconveniente continua te recomiendo que te comuniques con el ClaroBot que se encuentra en la parte inferior derecha de la pantalla o llamando al 0 800 00 123 para que te brinden el soporte correspondiente con el inconveniente que presentas.

\n

 

\n

Espero que te ayuden, saludos. 

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