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Jdiego-sg
Aficionado
12-07-2022
Resuelto

¿Cuántos decos gratis debería tener con un plan 2 Play de 165?

Hay asesores que me dicen que solo podría  tener un deco con el plan de 100 mbps + TV avanzado, pero otros asesores me dicen que mantendría mis dos decos actuales HD con normalidad.

decos
hogar

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  • Avatar de rcml1980
    rcml1980
    Leyenda
    13-07-2022

    Hola Jdiego-sg, 

     

    Anteriormente realizaste una pregunta similar respecto a los decos, dale clic aquí para que puedas volver a revisarlo.

     

    He podido contactarme nuevamente con un asesor a través del ClaroBot y me han vuelto a indicar la misma respuesta que te brindé en tu pregunta anterior. Quizás te están brindando una mala información porque en mi caso por el ClaroBot si me lo validaron correctamente. Podrías comentarles sobre la información que estás recibiendo a través de otros canales de atención respecto a los decos en Claro TV para que lo tengan presente. 

     

    Si deseas puedes revisar los términos y condiciones respecto a Claro TV dándole clic al siguiente enlace: https://www.claro.com.pe/personas/hogar/tv/nueva-claro-tv/

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¿Cuántos decos gratis debería tener con un plan 2 Play de 165?","moderationData":{"__ref":"ModerationData:moderation_data:76528"},"body":"

Hola Jdiego-sg, 

\n

 

\n

Anteriormente realizaste una pregunta similar respecto a los decos, dale clic aquí para que puedas volver a revisarlo.

\n

 

\n

He podido contactarme nuevamente con un asesor a través del ClaroBot y me han vuelto a indicar la misma respuesta que te brindé en tu pregunta anterior. Quizás te están brindando una mala información porque en mi caso por el ClaroBot si me lo validaron correctamente. Podrías comentarles sobre la información que estás recibiendo a través de otros canales de atención respecto a los decos en Claro TV para que lo tengan presente. 

\n

 

\n

Si deseas puedes revisar los términos y condiciones respecto a Claro TV dándole clic al siguiente enlace: https://www.claro.com.pe/personas/hogar/tv/nueva-claro-tv/

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