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Avatar de Reyarturo3
Reyarturo3
Principiante
24-08-2021
Resuelto

¿Cuál es el procedimiento para cambiar ciclo de facturación de Claro Hogar?

Avatar de 1v4n2021
1v4n2021
Leyenda
24-08-2021

Hola Reyarturo3 ¿qué tal?

 

El cambio lo tienes que solicitar con un asesor a través del ClaroBot. Luego, vas a tener que elegir la nueva fecha de pago y el cambio se estaría generando en tu próximo ciclo de facturación. 

 

Recuerda que es posible que te emitan dos recibos, uno con el ciclo anterior y otro con el nuevo, pero solo por única vez. 

 

Me olvidaba, el cambio no tiene costo.


¡Un Saludo!

Si te ayuda la información, no olvides regalarme un like y marcar mi respuesta como solución.

Avatar de leonardoburgos
leonardoburgos
Principiante
25-10-2024

Buenas noches quisiera cambiar l a fecha de pago de mi linea de claro para los 31 de cada mes , ya que en esa me están pagando ! Gracias 

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Buenas noches quisiera cambiar l a fecha de pago de mi linea de claro para los 31 de cada mes , ya que en esa me están pagando ! Gracias 

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Buenas noches quisiera cambiar l a fecha de pago de mi linea de claro para los 31 de cada mes , ya que en esa me están pagando ! Gracias 

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Hola Reyarturo3 ¿qué tal?

\n

 

\n

El cambio lo tienes que solicitar con un asesor a través del ClaroBot. Luego, vas a tener que elegir la nueva fecha de pago y el cambio se estaría generando en tu próximo ciclo de facturación. 

\n

 

\n

Recuerda que es posible que te emitan dos recibos, uno con el ciclo anterior y otro con el nuevo, pero solo por única vez. 

\n

 

\n

Me olvidaba, el cambio no tiene costo.

\n


¡Un Saludo!

Si te ayuda la información, no olvides regalarme un like y marcar mi respuesta como solución.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","postTime":"2021-08-24T11:14:49.927-05:00","lastPublishTime":"2023-12-27T14:54:41.337-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":4269},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:69823/message:69825","readOnly":false,"editFrozen":false,"body@stringLength":"1271","rawBody":"

Hola  ¿qué tal?

\n

 

\n

El cambio lo tienes que solicitar con un asesor a través del ClaroBot. Luego, vas a tener que elegir la nueva fecha de pago y el cambio se estaría generando en tu próximo ciclo de facturación. 

\n

 

\n

Recuerda que es posible que te emitan dos recibos, uno con el ciclo anterior y otro con el nuevo, pero solo por única vez. 

\n

 

\n

Me olvidaba, el cambio no tiene costo.

\n


¡Un Saludo!

Si te ayuda la información, no olvides regalarme un like y marcar mi respuesta como solución.

","customFields":[],"repliesCount":1},"User:user:178533":{"__typename":"User","id":"user:178533","uid":178533,"login":"leonardoburgos","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"email":"","messagesCount":1,"biography":null,"topicsCount":0,"kudosReceivedCount":0,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-10-24T23:24:02.578-05:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ModerationData:moderation_data:84517":{"__typename":"ModerationData","id":"moderation_data:84517","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"Revision:revision:84517_1":{"__typename":"Revision","id":"revision:84517_1","lastEditTime":"2024-10-24T23:25:16.374-05:00"},"QueryVariables:ReplyList:message:84517:1":{"__typename":"QueryVariables","id":"ReplyList:message:84517:1","value":{"id":"message:84517","first":10,"sorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"CachedAsset:text:es_ES-shared/client/components/users/UserAvatar-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/users/UserAvatar-1734021423000","value":{"altText":"Avatar 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