El modelo es B612 de Huawei.
Hola,
Antes que nada, te recomiendo revisar tu servicio desde la app Smart Home, desde ahí podrás darle un reinicio a tu servicio de manera remota para que solucione cualquier tipo de inconveniente.
Si el problema sigue, te recomiendo que te comuniques con un asesor a través del ClaroBot para que puedan ayudarte.
Slds.
no toque nada desde que compre, estaba todo okey, esa mañana yo estaba navegando por Internet y de repente se fue la señal y no volvió hasta hoy solo enciende los tres luces y medio rojo. 😭
Hace 2 días que no tengo servicio de Internet (solo brillan tres luces y el del medio es rojo). Ya llamé, escribí y no me dan la solución, ¿alguien que me eche una mano? Necesito el internet urgente para mis clases virtuales.
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\n\n
Antes que nada, te recomiendo revisar tu servicio desde la app Smart Home, desde ahí podrás darle un reinicio a tu servicio de manera remota para que solucione cualquier tipo de inconveniente.
\n\n
Si el problema sigue, te recomiendo que te comuniques con un asesor a través del ClaroBot para que puedan ayudarte.
\n\n
Slds.
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\n\n
Antes que nada, te recomiendo revisar tu servicio desde la app Smart Home, desde ahí podrás darle un reinicio a tu servicio de manera remota para que solucione cualquier tipo de inconveniente.
\n\n
Si el problema sigue, te recomiendo que te comuniques con un asesor a través del ClaroBot para que puedan ayudarte.
\n\n
Slds.
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