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Angel159455
Principiante
20-05-2024
Resuelto

Cómo solucionar la conexión

Cuando quiero compartir mi plan de mi línea celular a mi Apple Watch serie 7 sigo los pasos :

- Entro a mi app Watch de mi iPhone 

- Voy a red celular, sigo los pasos y cuanto me sale CLARO SMARTWATCH me pide usuario y contraseña, coloco el usuario y contraseña pero me sale que es incorrecto. 

Cambie mi contraseña y volví a intentar y me sigue saliendo usuario y contraseña incorrecta.

Me acerque a un módulo de Claro en Mall Plaza Santa Anita y me dijeron que no sabían cómo solucionarlo :(

internet

1 Respuesta

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  • Avatar de Zake01
    Zake01
    Leyenda
    21-05-2024

    Hola buenas lamento el inconveniente que estas presentando, yo te recomendaría volver a contactarte con un asesor de Claro lo puedes realizar desde ClaroBot, posiblemente sea un inconveniente con tu equipo.

     

    Espero lo soluciones.

     

    Saludos,

     

     

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Cuando quiero compartir mi plan de mi línea celular a mi Apple Watch serie 7 sigo los pasos :

\n

- Entro a mi app Watch de mi iPhone 

\n

- Voy a red celular, sigo los pasos y cuanto me sale CLARO SMARTWATCH me pide usuario y contraseña, coloco el usuario y contraseña pero me sale que es incorrecto. 

\n

Cambie mi contraseña y volví a intentar y me sigue saliendo usuario y contraseña incorrecta.

\n

Me acerque a un módulo de Claro en Mall Plaza Santa Anita y me dijeron que no sabían cómo solucionarlo :(

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Cuando quiero compartir mi plan de mi línea celular a mi Apple Watch serie 7 sigo los pasos :

\n

- Entro a mi app Watch de mi iPhone 

\n

- Voy a red celular, sigo los pasos y cuanto me sale CLARO SMARTWATCH me pide usuario y contraseña, coloco el usuario y contraseña pero me sale que es incorrecto. 

\n

Cambie mi contraseña y volví a intentar y me sigue saliendo usuario y contraseña incorrecta.

\n

Me acerque a un módulo de Claro en Mall Plaza Santa Anita y me dijeron que no sabían cómo solucionarlo :(

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Cómo solucionar la conexión","moderationData":{"__ref":"ModerationData:moderation_data:82964"},"body":"

Hola buenas lamento el inconveniente que estas presentando, yo te recomendaría volver a contactarte con un asesor de Claro lo puedes realizar desde ClaroBot, posiblemente sea un inconveniente con tu equipo.

\n

 

\n

Espero lo soluciones.

\n

 

\n

Saludos,

\n

 

\n

 

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