Discusión del foro

Avatar de lowprofile
lowprofile
Principiante
15-10-2020
Resuelto

¿Alguna manera de bloquear los mensajes de Claro? ¿Recomiendan usar el crédito o recargar?

En prepago estos mensajes del sistema obligan a tu pantalla estar prendida hasta que respondas ok o cancel, descargando la batería. ¿Se puede desactivar estos mensajes forzados? ¿sabrán si las otras empresas obligan esto también?

autoatención
bloqueo de mensajes
  • Avatar de rcml1980
    rcml1980
    15-10-2020

    Hola!

     

    La respuesta es sí, el equipo móvil te permite deshabilitar todas las notificaciones y desactivar aplicativos en 2do plano.

     

    También leí que cuando se tiene los datos móviles desactivados ya no se reciben. Sería una opción si solo lo utilizas cuando sea necesario.

     

    Recuerda también que si realizas la recarga no te llegará algún mensaje de promoción por recargar, para que no suceda eso, deberás habilitar los datos para que puedas recibirla.

4 Respuestas

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  • Avatar de rcml1980
    rcml1980
    Leyenda
    15-10-2020

    Hola!

     

    La respuesta es sí, el equipo móvil te permite deshabilitar todas las notificaciones y desactivar aplicativos en 2do plano.

     

    También leí que cuando se tiene los datos móviles desactivados ya no se reciben. Sería una opción si solo lo utilizas cuando sea necesario.

     

    Recuerda también que si realizas la recarga no te llegará algún mensaje de promoción por recargar, para que no suceda eso, deberás habilitar los datos para que puedas recibirla.

  • Avatar de Stormspirt
    Stormspirt
    Leyenda
    15-10-2020

    Hola amigo, es sencillo, así se realiza:

     

     

     

    Y aquí en esta última opción los deshabilitas, eso es todo así tienes que hacer con cada remitente de publicad que te envía y listo estarás más relajado. 

     

    Espero que ayuden con una solución.

    Saludos.

     

    • Avatar de pepeluis2
      pepeluis2
      Principiante
      17-03-2022

      Pero esa no es la pregunta; hay otro mensaje forsozo que se muestra en la pantalla y gasta la batería.

      • Avatar de Cramosm
        Cramosm
        Principiante
        31-05-2022

        Buenas tardes en mi caso es más grabe a mi me aparece mensajes de promos como cargar 1gb o alguna promoción por un monto de dinero y al sacar el celu del bolsillo y aprietas en aceptar se carga esa promo en tu plan llame a claro para y dicen q ellos no pueden ayudarme 

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En prepago estos mensajes del sistema obligan a tu pantalla estar prendida hasta que respondas ok o cancel, descargando la batería. ¿Se puede desactivar estos mensajes forzados? ¿sabrán si las otras empresas obligan esto también?

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En prepago estos mensajes del sistema obligan a tu pantalla estar prendida hasta que respondas ok o cancel, descargando la batería. ¿Se puede desactivar estos mensajes forzados? ¿sabrán si las otras empresas obligan esto también?

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0?","id":"message:69441","revisionNum":3,"repliesCount":5,"author":{"__ref":"User:user:137031"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:SMS"},"conversation":{"__ref":"Conversation:conversation:69441"},"moderationData":{"__ref":"ModerationData:moderation_data:69441"},"postTime":"2021-08-12T13:45:27.363-05:00","lastPublishTime":"2022-06-15T16:29:07.521-05:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":70102},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:Canales/category:preguntas/community:xnuvx57277board:SMS/message:69441"},"Conversation:conversation:69441":{"__typename":"Conversation","id":"conversation:69441","solved":true,"topic":{"__ref":"ForumTopicMessage:message:69441"},"lastPostingActivityTime":"2022-06-15T16:29:07.521-05:00","lastPostTime":"2021-08-12T17:23:27.815-05:00"},"ModerationData:moderation_data:69441":{"__typename":"ModerationData","id":"moderation_data:69441","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:69441":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:69441","relatedMessage":{"__ref":"ForumTopicMessage:message:69441"}},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:75624":{"__typename":"User","id":"user:75624","uid":75624,"login":"rcml1980","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-10-17T10:28:13.622-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:75624"},"ModerationData:moderation_data:55984":{"__typename":"ModerationData","id":"moderation_data:55984","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:55984":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:75624"},"id":"message:55984","revisionNum":5,"uid":55984,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:USSD"},"parent":{"__ref":"ForumTopicMessage:message:55983"},"conversation":{"__ref":"Conversation:conversation:55983"},"subject":"Re: ¿Alguna manera de bloquear los mensajes de Claro? ¿Recomiendan usar el crédito o recargar?","moderationData":{"__ref":"ModerationData:moderation_data:55984"},"body":"

Hola!

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La respuesta es sí, el equipo móvil te permite deshabilitar todas las notificaciones y desactivar aplicativos en 2do plano.

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También leí que cuando se tiene los datos móviles desactivados ya no se reciben. Sería una opción si solo lo utilizas cuando sea necesario.

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Recuerda también que si realizas la recarga no te llegará algún mensaje de promoción por recargar, para que no suceda eso, deberás habilitar los datos para que puedas recibirla.

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Hola amigo, es sencillo, así se realiza:

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Y aquí en esta última opción los deshabilitas, eso es todo así tienes que hacer con cada remitente de publicad que te envía y listo estarás más relajado. 

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Espero que ayuden con una solución.

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Saludos.

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Pero esa no es la pregunta; hay otro mensaje forsozo que se muestra en la pantalla y gasta la batería.

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Buenas tardes en mi caso es más grabe a mi me aparece mensajes de promos como cargar 1gb o alguna promoción por un monto de dinero y al sacar el celu del bolsillo y aprietas en aceptar se carga esa promo en tu plan llame a claro para y dicen q ellos no pueden ayudarme 

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