Discusión del foro

cachetes

Principiante

12-07-2020

Resuelto

¿Por qué no recibo los SMS con los códigos de inicio de sesión en Facebook?

Leyenda

12-07-2020

Hola,

Te recomiendo hacer lo siguiente:

Ve a "Redes Móviles" y luego a "Operadores de Red o Selección de Operador" (encontrarás la opción de selección automática por defecto). Cuando estés ahí vas a activar la opción "Selección Manual" y luego lo regresas a "Selección automática". Finalizando todo vuelves a reenviarte el SMS de Facebook.

Si el problema continúa, sería mejor que te comuniques por el inbox del Facebook de Claro Perú para que un asesor pueda ayudarte.

Un Saludo!!!

Si te ayuda la información, no olvides marcar mi respuesta como solución!!!

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Quisiera saber por qué no me llegan los mensajes que me envía Facebook a mi móvil, estoy teniendo problemas en encontrar los códigos de inicio de sesión y es realmente urgente que solucionen este problema. Cabe resaltar que otros mensajes de diferentes aplicaciones me llegan sin ningún problema.

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"},"Conversation:conversation:49662":{"__typename":"Conversation","id":"conversation:49662","solved":true,"topic":{"__ref":"ForumTopicMessage:message:49662"},"lastPostingActivityTime":"2022-01-13T17:48:08.159-05:00","lastPostTime":"2021-05-01T18:08:47.439-05:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:49662":{"__typename":"ModerationData","id":"moderation_data:49662","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:49662_3":{"__typename":"Revision","id":"revision:49662_3","lastEditTime":"2022-01-13T17:48:08.159-05:00"},"AcceptedSolutionMessage:message:49677":{"__typename":"AcceptedSolutionMessage","id":"message:49677","conversation":{"__ref":"Conversation:conversation:49662"},"author":{"__ref":"User:user:76851"},"revisionNum":3,"uid":49677,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:SMS"},"parent":{"__ref":"ForumTopicMessage:message:49662"},"subject":"Re: ¿Por qué no recibo los SMS con los códigos de inicio de sesión en Facebook?","moderationData":{"__ref":"ModerationData:moderation_data:49677"},"body":"

\n
Hola,
\n

\n
Te recomiendo hacer lo siguiente:
\n

\n
Ve a \"Redes Móviles\" y luego a \"Operadores de Red o Selección de Operador\" (encontrarás la opción de selección automática por defecto). Cuando estés ahí vas a activar la opción \"Selección Manual\" y luego lo regresas a \"Selección automática\". Finalizando todo vuelves a reenviarte el SMS de Facebook.
\n

\n
Si el problema continúa, sería mejor que te comuniques por el inbox del Facebook de Claro Perú para que un asesor pueda ayudarte.
\n

Un Saludo!!!

Si te ayuda la información, no olvides marcar mi respuesta como solución!!!

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"223","postTime":"2020-07-12T07:10:46.592-05:00","lastPublishTime":"2022-01-13T17:51:16.098-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":4598},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:Canales/category:preguntas/community:xnuvx57277board:SMS/message:49662/message:49677","readOnly":false,"editFrozen":false,"body@stringLength":"1026","rawBody":"

\n
Hola,
\n

\n
Te recomiendo hacer lo siguiente:
\n

\n
Ve a \"Redes Móviles\" y luego a \"Operadores de Red o Selección de Operador\" (encontrarás la opción de selección automática por defecto). Cuando estés ahí vas a activar la opción \"Selección Manual\" y luego lo regresas a \"Selección automática\". Finalizando todo vuelves a reenviarte el SMS de Facebook.
\n

\n
Si el problema continúa, sería mejor que te comuniques por el inbox del Facebook de Claro Perú para que un asesor pueda ayudarte.
\n

Un Saludo!!!

Si te ayuda la información, no olvides marcar mi respuesta como solución!!!

","kudosSumWeight":0,"repliesCount":0,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:49677_3"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1744273946941":{"__typename":"CachedAsset","id":"theme:customTheme1-1744273946941","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 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