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RUUD_GULLIT
Principiante
17-08-2023
Resuelto

CÓMO CANCELAR SUSCRIPCIÓN DE LIGA 1 MAX

He contratado el servicio adicional de LIGA 1 MAX (Claro video), pero lo quiero cancelar. ¿Cómo lo realizo?

Liga 1

3 Respuestas

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  • Avatar de GregorisM53
    GregorisM53
    Aficionado
    17-08-2023

    Llama al 080000123 colocando tu DNI en la locucion y alli hablaras con el servicio fijo y solicita la cancelacion del canal adicional.

  • Avatar de rcml1980
    rcml1980
    Leyenda
    18-08-2023

    Hola RUUD_GULLIT, si la suscripción lo realizaste a través de Claro video, debes cancelar la suscripción a través de la misma plataforma dentro de la opción "Suscripciones", luego deberás de comunicarte con un asesor llamando al 0800 00 123 para que puedan validar tu solicitud, de esta forma verificamos que todo este correcto. Te recomiendo solicitarlo días antes de tu próxima fecha de renovación del paquete Premium. 👍

  • Avatar de Strikenumb
    Strikenumb
    Principiante
    10-02-2025

    Hola, también la manera más corta para la desuscripción de un servicio móvil es mandando la palabra SALIR al número corto 99900, y de inmediato le llegará un SMS confirmando la  CANCELACIÓN. 

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He contratado el servicio adicional de LIGA 1 MAX (Claro video), pero lo quiero cancelar. ¿Cómo lo realizo?

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CÓMO CANCELAR SUSCRIPCIÓN DE LIGA 1 MAX","moderationData":{"__ref":"ModerationData:moderation_data:80843"},"body":"

Llama al 080000123 colocando tu DNI en la locucion y alli hablaras con el servicio fijo y solicita la cancelacion del canal adicional.

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Hola RUUD_GULLIT, si la suscripción lo realizaste a través de Claro video, debes cancelar la suscripción a través de la misma plataforma dentro de la opción \"Suscripciones\", luego deberás de comunicarte con un asesor llamando al 0800 00 123 para que puedan validar tu solicitud, de esta forma verificamos que todo este correcto. Te recomiendo solicitarlo días antes de tu próxima fecha de renovación del paquete Premium. 👍

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-08-18T09:37:06.115-05:00","lastPublishTime":"2023-08-18T14:36:24.788-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":10371},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:otros-servicios-claro/category:preguntas/community:xnuvx57277board:servicios-valor-agregado/message:80841/message:80848","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:52297":{"__typename":"User","id":"user:52297","uid":52297,"login":"Strikenumb","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-10-22T12:50:49.177-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:52297"},"ModerationData:moderation_data:85468":{"__typename":"ModerationData","id":"moderation_data:85468","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:85468":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:52297"},"id":"message:85468","revisionNum":1,"uid":85468,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:servicios-valor-agregado"},"parent":{"__ref":"ForumTopicMessage:message:80841"},"conversation":{"__ref":"Conversation:conversation:80841"},"subject":"Re: CÓMO CANCELAR SUSCRIPCIÓN DE LIGA 1 MAX","moderationData":{"__ref":"ModerationData:moderation_data:85468"},"body":"

Hola, también la manera más corta para la desuscripción de un servicio móvil es mandando la palabra SALIR al número corto 99900, y de inmediato le llegará un SMS confirmando la  CANCELACIÓN. 

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