Discusión del foro

Principiante

12-12-2022

Resuelto

¿Cuál es el procedimiento para solicitar una constancia de cancelación de transacción de compra?

Buenos días

Deseo ayuda para saber el procedimiento para solicitar esta constancia de cancelación de transacción de compra, ya que mi entidad financiera figura un cobro duplicado y necesito esta constancia para que puedan resolver esta situación.

claro

compra paquetes

paquetes

1 Respuesta

jesusd23
Leyenda
13-12-2022
Hola Luciacarolavp

Te comento que actualmente no está disponible dicha constancia, te recomiendo que te comuniques con el ClaroBot que se encuentra en la parte inferior derecha de la pantalla o llamando al 0 800 00 123 para que te brinden el soporte correspondiente con el inconveniente que presentas.

Espero que te ayuden, saludos.

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¿Cuál es el procedimiento para solicitar una constancia de cancelación de transacción de compra?","moderationData":{"__ref":"ModerationData:moderation_data:78226"},"body":"

Hola Luciacarolavp

Te comento que actualmente no está disponible dicha constancia, te recomiendo que te comuniques con el ClaroBot que se encuentra en la parte inferior derecha de la pantalla o llamando al 0 800 00 123 para que te brinden el soporte correspondiente con el inconveniente que presentas.

Espero que te ayuden, saludos.

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