Discusión del foro

Avatar de Em1ly
Em1ly
Principiante
26-09-2022
Resuelto

¿Alguien más está siendo engañado con descuentos por parte de Claro en la facturación?

Llevan un mes diciendo que me brindarían un descuento por bajar mi plan, me comuniqué con ellos por 5 días y a la fecha no se visualiza el descuento y solo indican que en las próximas 24 horas se solucionará. Sinceramente es decepcionante la atención por parte de los asesores.

claro
descuentos
recibo

2 Respuestas

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  • Avatar de jesusd23
    jesusd23
    Leyenda
    26-09-2022

    Hola Em1ly 

     

    Lamento el inconveniente que estás presentando, yo nunca he tenido problemas con mi facturación. En mi caso, todo lo que me ofrecen lo cumplen, puedes consultar el estado de tu descuento a través del ClaroBot que se encuentra en la parte inferior derecha de la pantalla o llamando al 0 800 00 123.

     

    Espero que te ayuden, saludos. 

  • Avatar de Joel1990_jhkdjd
    Joel1990_jhkdjd
    Aficionado
    27-09-2022

    No es que te engañen si no que la mayoria de las empresas contratan terceros, esos jovenes que contestan solo hacen solicitudes a claro para que te consideren, posiblemente te consideren en tu proxima facturacion.

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¿Alguien más está siendo engañado con descuentos por parte de Claro en la facturación?","moderationData":{"__ref":"ModerationData:moderation_data:77410"},"body":"

Hola Em1ly 

\n

 

\n

Lamento el inconveniente que estás presentando, yo nunca he tenido problemas con mi facturación. En mi caso, todo lo que me ofrecen lo cumplen, puedes consultar el estado de tu descuento a través del ClaroBot que se encuentra en la parte inferior derecha de la pantalla o llamando al 0 800 00 123.

\n

 

\n

Espero que te ayuden, saludos. 

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No es que te engañen si no que la mayoria de las empresas contratan terceros, esos jovenes que contestan solo hacen solicitudes a claro para que te consideren, posiblemente te consideren en tu proxima facturacion.

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