Discusión del foro

Principiante

26-09-2022

Resuelto

¿Alguien más está siendo engañado con descuentos por parte de Claro en la facturación?

Llevan un mes diciendo que me brindarían un descuento por bajar mi plan, me comuniqué con ellos por 5 días y a la fecha no se visualiza el descuento y solo indican que en las próximas 24 horas se sol...

Leyenda

26-09-2022

Hola Em1ly

Lamento el inconveniente que estás presentando, yo nunca he tenido problemas con mi facturación. En mi caso, todo lo que me ofrecen lo cumplen, puedes consultar el estado de tu descuento a través del ClaroBot que se encuentra en la parte inferior derecha de la pantalla o llamando al 0 800 00 123.

Espero que te ayuden, saludos.

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más está siendo engañado con descuentos por parte de Claro en la facturación?","id":"message:77405","revisionNum":2,"repliesCount":2,"author":{"__ref":"User:user:154649"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:prepago"},"conversation":{"__ref":"Conversation:conversation:77405"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:77405"},"body@stripHtml({\"truncateLength\":200})":" Llevan un mes diciendo que me brindarían un descuento por bajar mi plan, me comuniqué con ellos por 5 días y a la fecha no se visualiza el descuento y solo indican que en las próximas 24 horas se sol...","body@stringLength":"284","rawBody":"

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Hola Em1ly

Espero que te ayuden, saludos.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","postTime":"2022-09-26T13:40:31.816-05:00","lastPublishTime":"2023-12-13T15:51:51.154-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":856},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:prepago/message:77405/message:77410","readOnly":false,"editFrozen":false,"body@stringLength":"834","rawBody":"

Hola

Espero que te ayuden, saludos.

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