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Avatar de Nath-0
Nath-0
Aficionado
26-12-2019
Resuelto

¿Cómo puedo desafiliarme de los paquetes de internet del 8777?

Hola buenas, desde hace tiempo me llegan mensajes del 8777 sobre megas gratis, entre otros mensajes. Escribo MEGAS cómo me piden y me sale error aún teniendo saldo.
Quisiera saber si esto es falso o tal vez esté mal configurada la opcíon de envío de mis mensajes.
Gracias por la ayuda.

 

 

 

desafiliación
paquete de megas
SMS

1 Respuesta

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  • Avatar de HAGUZ
    HAGUZ
    Leyenda
    26-12-2019

    Nath-0 ¡Hola! Soy HAGUZ Super Usuario de la Comunidad, ¿qué tal? 

     

    Puedes intentar lo siguiente para desafiliarte de ese número corto 8777, envía la palabra SALIR así como enviaste la palabra "MEGAS".

     

    Para saber si tus mensajes están bien configurados intenta enviarle un SMS a otra persona y que te confirme si le llegó el SMS. Puedes validar si tu centro de mensajería está bien configurado ingresando a MENSAJES y luego CONFIGURACIÓN.

     

    El número corto si es de Claro, he recibido SMS de promociones sobre mi servicio.

     

    Te recomiendo reportarlo con un asesor de servicios mediante INBOX aquí: bit.ly/FBClaroPeru 

     

    ¡Feliz Navidad!

     

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Hola buenas, desde hace tiempo me llegan mensajes del 8777 sobre megas gratis, entre otros mensajes. Escribo MEGAS cómo me piden y me sale error aún teniendo saldo.
Quisiera saber si esto es falso o tal vez esté mal configurada la opcíon de envío de mis mensajes.
Gracias por la ayuda.

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Hola buenas, desde hace tiempo me llegan mensajes del 8777 sobre megas gratis, entre otros mensajes. Escribo MEGAS cómo me piden y me sale error aún teniendo saldo.
Quisiera saber si esto es falso o tal vez esté mal configurada la opcíon de envío de mis mensajes.
Gracias por la ayuda.

\n

 

\n

 

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o...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wxMHwxNDowLDM5OjF8MQ","node":{"__ref":"AcceptedSolutionMessage:message:32186"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:32163":{"__typename":"Conversation","id":"conversation:32163","solved":true,"topic":{"__ref":"ForumTopicMessage:message:32163"},"lastPostingActivityTime":"2020-08-07T16:39:17.570-05:00","lastPostTime":"2019-12-26T18:12:33.453-05:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:32163":{"__typename":"ModerationData","id":"moderation_data:32163","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:32163_3":{"__typename":"Revision","id":"revision:32163_3","lastEditTime":"2020-08-07T16:39:17.570-05:00"},"CachedAsset:theme:customTheme1-1745397575376":{"__typename":"CachedAsset","id":"theme:customTheme1-1745397575376","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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¿Cómo puedo desafiliarme de los paquetes de internet del 8777?","moderationData":{"__ref":"ModerationData:moderation_data:32186"},"body":"

Nath-0 ¡Hola! Soy HAGUZ Super Usuario de la Comunidad, ¿qué tal? 

\n

 

\n

Puedes intentar lo siguiente para desafiliarte de ese número corto 8777, envía la palabra SALIR así como enviaste la palabra \"MEGAS\".

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\n

Para saber si tus mensajes están bien configurados intenta enviarle un SMS a otra persona y que te confirme si le llegó el SMS. Puedes validar si tu centro de mensajería está bien configurado ingresando a MENSAJES y luego CONFIGURACIÓN.

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El número corto si es de Claro, he recibido SMS de promociones sobre mi servicio.

\n

 

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Te recomiendo reportarlo con un asesor de servicios mediante INBOX aquí: bit.ly/FBClaroPeru 

\n

 

\n

¡Feliz Navidad!

\n

 

\n
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