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Tito_24
Principiante
09-27-2023
Resuelto

SIM BLOQUEADO PERMANENTEMENTE

DE CASUALIDAD BLOQUIE MI SIM COMO PUEDO DESBLOQUEARLO.

chip repuesto

2 Respuestas

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  • Avatar de AndersonJgarcia
    AndersonJgarcia
    Leyenda
    09-27-2023
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    Hila, que tal? 🙂👍

     

     

    Si no tienes el código PIN y PUK o si bloqueaste la SIM, es mejor que te acerques a un Centro de Atención al Cliente, recuerda que solo el titular puede hacer este proceso.

     

    ¡Espero te ayude!

     

  • Avatar de Jhonaju
    Jhonaju
    Maestro
    09-27-2023
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    Hola Tito_24 

    Te comento que necesitas el código PUK la cual se utiliza para desbloquear el código PIN, éste código puede encontrarlo en la tarjeta SIMCARD es decir en plástico donde viene el chip, como muestra la siguiente imagen:

     

     

    De no contar con el código PuK, te recomiendo contactarte con un asesor a través del 123

     

    Si te fui de ayuda MARCA mi respuesta como Solucion Aceptada, y apoyame con un like. Saludos

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consultas"},"localOverride":false},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:157893":{"__typename":"User","id":"user:157893","uid":157893,"login":"AndersonJgarcia","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-01-04T12:19:06.107-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:157893"},"ModerationData:moderation_data:81213":{"__typename":"ModerationData","id":"moderation_data:81213","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:81213":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:157893"},"id":"message:81213","revisionNum":3,"uid":81213,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Mi-Claro"},"parent":{"__ref":"ForumTopicMessage:message:81212"},"conversation":{"__ref":"Conversation:conversation:81212"},"subject":"Re: SIM BLOQUEADO PERMANENTEMENTE","moderationData":{"__ref":"ModerationData:moderation_data:81213"},"body":"

Hila, que tal? 🙂👍

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Si no tienes el código PIN y PUK o si bloqueaste la SIM, es mejor que te acerques a un Centro de Atención al Cliente, recuerda que solo el titular puede hacer este proceso.

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¡Espero te ayude!

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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-09-27T09:08:07.627-05:00","lastPublishTime":"2023-09-28T17:04:20.206-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":3946},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:Canales/category:preguntas/community:xnuvx57277board:Mi-Claro/message:81212/message:81213","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"564","rawBody":"

Hila, que tal? 🙂👍

\n

 

\n

 

\n
\n
\n
\n
\n

Si no tienes el código PIN y PUK o si bloqueaste la SIM, es mejor que te acerques a un Centro de Atención al Cliente, recuerda que solo el titular puede hacer este proceso.

\n

 

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¡Espero te ayude!

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","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:81213_3"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:30":{"__typename":"Rank","id":"rank:30","position":4,"name":"Maestro","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:161911":{"__typename":"User","id":"user:161911","uid":161911,"login":"Jhonaju","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-05-30T13:08:34.605-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:30"},"entityType":"USER","eventPath":"community:xnuvx57277/user:161911"},"ModerationData:moderation_data:81216":{"__typename":"ModerationData","id":"moderation_data:81216","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:81216":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:161911"},"id":"message:81216","revisionNum":3,"uid":81216,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Mi-Claro"},"parent":{"__ref":"ForumTopicMessage:message:81212"},"conversation":{"__ref":"Conversation:conversation:81212"},"subject":"Re: SIM BLOQUEADO PERMANENTEMENTE","moderationData":{"__ref":"ModerationData:moderation_data:81216"},"body":"

Hola Tito_24 

Te comento que necesitas el código PUK la cual se utiliza para desbloquear el código PIN, éste código puede encontrarlo en la tarjeta SIMCARD es decir en plástico donde viene el chip, como muestra la siguiente imagen:

 

 

De no contar con el código PuK, te recomiendo contactarte con un asesor a través del 123

 

Si te fui de ayuda MARCA mi respuesta como Solucion Aceptada, y apoyame con un like. Saludos

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-09-27T16:41:38.119-05:00","lastPublishTime":"2023-09-27T16:43:31.372-05:00","metrics":{"__typename":"MessageMetrics","views":3629},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Canales/category:preguntas/community:xnuvx57277board:Mi-Claro/message:81212/message:81216","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"952","rawBody":"

Hola  

Te comento que necesitas el código PUK la cual se utiliza para desbloquear el código PIN, éste código puede encontrarlo en la tarjeta SIMCARD es decir en plástico donde viene el chip, como muestra la siguiente imagen:

 

 

De no contar con el código PuK, te recomiendo contactarte con un asesor a través del 123

 

Si te fui de ayuda MARCA mi respuesta como Solucion Aceptada, y apoyame con un like. Saludos

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