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Alex1994
Principiante
02-09-2024
Resuelto

Puedo obtener un chip nuevo con un número antiguo

chip repuesto
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Yoverclaro
Profesional
03-09-2024

Sí, es posible obtener un chip nuevo con un número antiguo en Claro. Este proceso se conoce como "reposición de chip" y se utiliza cuando has perdido tu chip o si se ha dañado. Para realizar la reposición, debes acudir a un centro de atención al cliente de Claro con tu documento de identidad para solicitar que el número antiguo se active en un nuevo chip.

Este trámite tiene un costo asociado y en algunos casos puede haber un plazo para que el número se active en el nuevo chip.

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Puedo obtener un chip nuevo con un número antiguo","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:84016"},"parent":{"__ref":"ForumTopicMessage:message:84009"},"body":"

Sí, es posible obtener un chip nuevo con un número antiguo en Claro. Este proceso se conoce como \"reposición de chip\" y se utiliza cuando has perdido tu chip o si se ha dañado. Para realizar la reposición, debes acudir a un centro de atención al cliente de Claro con tu documento de identidad para solicitar que el número antiguo se active en un nuevo chip.

Este trámite tiene un costo asociado y en algunos casos puede haber un plazo para que el número se active en el nuevo chip.

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Sí, es posible obtener un chip nuevo con un número antiguo en Claro. Este proceso se conoce como \"reposición de chip\" y se utiliza cuando has perdido tu chip o si se ha dañado. Para realizar la reposición, debes acudir a un centro de atención al cliente de Claro con tu documento de identidad para solicitar que el número antiguo se active en un nuevo chip.

Este trámite tiene un costo asociado y en algunos casos puede haber un plazo para que el número se active en el nuevo chip.

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Hola buenas tal como lo indicas al ser un número antiguo que ya dejaste de usar hace muchos años y al no tener actividad y no realizar recargas el número lo más probable es que este suspendido, en ese sentido ya no sería posible recuperar tu antiguo número. No obstante podrías consultar en la línea 123 o por ClaroBot si el número a cual te refieres sigue estando vinculado a ti, no pierdes nada preguntando. 

\n

 

\n

Saludos,

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