losiraze
Principiante
10-01-2018
Ya lo hice y nada al parecer es otro problema porque no solo puedo ver el detalla de mis llamadas si no mis consumos detalle del plan saldo y consumos y detalle de consumos a la espera de una solucion gracias.
- HAGUZ
  Leyenda
  11-01-2018
  losiraze Adjunte una captura de pantalla del error que esta presentando para verificar.
  
  El paso a paso para ingresar al detalle de llamadas es el siguiente:
  
  1. Inicio, luego "Consultas" y finalmente "Detalle de Consumos"
  
  2. En Detalle de consumos, podrá visualizar las llamadas, mensajes y consumo de internet.
  
  Le recuerdo que su cuenta de Mi Claro debe ser usted el administrador y no el usuario para visualizar el detalle de llamadas.
  
  Saludos :robotwink:
  losiraze escribió:
  Ya lo hice y nada al parecer es otro problema porque no solo puedo ver el detalla de mis llamadas si no mis consumos detalle del plan saldo y consumos y detalle de consumos a la espera de una solucion gracias.
  - brendii
    Principiante
    23-02-2018
    Tengo el mismo problema desde hace dos meses. Solo me aparece el detalle de las llamadas entrantes pero no de las salientes. Hay alguna solución??

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Al parecer no hay resultados para mostrar. Por favor realiza una nueva consulta \n ","body@stringLength":"156","rawBody":"

Me aparece este mensaje: ¡Ay Caramba! Al parecer no hay resultados para mostrar. Por favor realiza una nueva consulta

","kudosSumWeight":0,"postTime":"2018-01-02T14:13:54.516-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:detalle","text":"detalle","time":"2016-07-11T16:44:40.159-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:detalle de llamadas","text":"detalle de llamadas","time":"2020-02-24T16:06:22.752-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:llamadas","text":"llamadas","time":"2016-07-11T16:44:40.159-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:miclaro","text":"miclaro","time":"2016-06-13T09:32:04.635-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDU","node":{"__typename":"Tag","id":"tag:Otros Servicios Claro","text":"Otros Servicios Claro","time":"2020-02-13T13:43:38.368-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:10692_3"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":9767},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Me aparece este mensaje: ¡Ay Caramba! Al parecer no hay resultados para mostrar. Por favor realiza una nueva consulta

"},"Conversation:conversation:10692":{"__typename":"Conversation","id":"conversation:10692","solved":true,"topic":{"__ref":"ForumTopicMessage:message:10692"},"lastPostingActivityTime":"2020-02-28T12:38:11.458-05:00","lastPostTime":"2018-02-23T15:22:59.977-05:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:10692":{"__typename":"ModerationData","id":"moderation_data:10692","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:10692_3":{"__typename":"Revision","id":"revision:10692_3","lastEditTime":"2020-02-28T12:38:11.458-05:00"},"ForumReplyMessage:message:10704":{"__typename":"ForumReplyMessage","id":"message:10704","conversation":{"__ref":"Conversation:conversation:10692"},"author":{"__ref":"User:user:1329"},"revisionNum":1,"uid":10704,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Mi-Claro"},"subject":"Re: No puedo visualizar mi detalle de llamadas en Mi Claro","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:10704"},"parent":{"__ref":"ForumTopicMessage:message:10692"},"body":"

Buenas Tardes losiraze Si se puede visualizar el detalle de llamadas mediante la nueva página web de Mi Claro.

Por favor utilice otro navegador.

Saludos :robotwink:

","body@stringLength":"418","rawBody":"

Buenas Tardes Si se puede visualizar el detalle de llamadas mediante la nueva página web de Mi Claro.

Por favor utilice otro navegador.

Saludos :robotwink:

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Ya lo hice y nada al parecer es otro problema porque no solo puedo ver el detalla de mis llamadas si no mis consumos detalle del plan saldo y consumos y detalle de consumos a la espera de una solucion gracias.

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losiraze Adjunte una captura de pantalla del error que esta presentando para verificar.

El paso a paso para ingresar al detalle de llamadas es el siguiente:

1. Inicio, luego \"Consultas\" y finalmente \"Detalle de Consumos\"

2. En Detalle de consumos, podrá visualizar las llamadas, mensajes y consumo de internet.

Le recuerdo que su cuenta de Mi Claro debe ser usted el administrador y no el usuario para visualizar el detalle de llamadas.

Saludos :robotwink:

losiraze escribió:
Ya lo hice y nada al parecer es otro problema porque no solo puedo ver el detalla de mis llamadas si no mis consumos detalle del plan saldo y consumos y detalle de consumos a la espera de una solucion gracias.

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No puedo visualizar mi detalle de llamadas en Mi Claro","moderationData":{"__ref":"ModerationData:moderation_data:11756"},"body":"

Tengo el mismo problema desde hace dos meses. Solo me aparece el detalle de las llamadas entrantes pero no de las salientes. Hay alguna solución??

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