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Avatar de Rnl
Rnl
Principiante
07-03-2021
Resuelto

¿Cómo puedo saber el detalle de mis llamadas?

autoatención
detalle de llamadas
mi claro
  • Avatar de Zake01
    Zake01
    02-09-2024

    Hola buenas tal como lo indicas al ser un número antiguo que ya dejaste de usar hace muchos años y al no tener actividad y no realizar recargas el número lo más probable es que este suspendido, en ese sentido ya no sería posible recuperar tu antiguo número. No obstante podrías consultar en la línea 123 o por ClaroBot si el número a cual te refieres sigue estando vinculado a ti, no pierdes nada preguntando. 

     

    Saludos,

Avatar de beb3068
beb3068
Leyenda
07-03-2021

Hola!!!

 

Rnl puedes saber el detalle de llamadas de los últimos meses como te lo dicen arriba por medio de la página web de MI CLARO.

Pero si deseas saber el detalle de llamadas con mayor antigüedad tendrías que acercarte a un Centro de Atención de Claro para que puedan ayudarte,

 

 

Si te ayudo mi respuesta, regálame un LIKE y acepta mi respuesta como solución!!!

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¿Cómo puedo saber el detalle de mis llamadas?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:63330"},"parent":{"__ref":"ForumTopicMessage:message:63325"},"body":"

Hola!!!

 

Rnl puedes saber el detalle de llamadas de los últimos meses como te lo dicen arriba por medio de la página web de MI CLARO.

Pero si deseas saber el detalle de llamadas con mayor antigüedad tendrías que acercarte a un Centro de Atención de Claro para que puedan ayudarte,

 

 

Si te ayudo mi respuesta, regálame un LIKE y acepta mi respuesta como solución!!!

","body@stringLength":"614","rawBody":"

Hola!!!

 

 puedes saber el detalle de llamadas de los últimos meses como te lo dicen arriba por medio de la página web de MI CLARO.

Pero si deseas saber el detalle de llamadas con mayor antigüedad tendrías que acercarte a un Centro de Atención de Claro para que puedan ayudarte,

 

 

Si te ayudo mi respuesta, regálame un LIKE y acepta mi respuesta como solución!!!

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Hola Rnl,

\n

 

\n

Puedes revisar el detalle de tus llamadas desde la app Mi Claro.

\n

 

\n

Te dejo la ruta: Inicio > Plan > Registro de llamadas > Detalle de llamadas salientes y entrantes.

\n

 

\n

Espero que te sirva la información, si es así acéptala como solución y por favor regálame un like =D.

Saludos.

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