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Luchin1
Aficionado
10-05-2019
Resuelto

Problemas con Facebook para ver videos en automático ¿qué hago?

Desde el primer día que me cambie a claro nunca más se reproducen los videos en Facebook, solo con wi-fi a pesar de que mi configuración está en reproducir videos con datos automáticamente, aparte me desagrada esa franja de color lila o morado que sale justo en la parte de arriba de mi pantalla con la palabra o texto de Facebook es gratis. Como me arrepiento de haberme cambiado de operador, si no me dan solución tendré que cambiarme de operador.
Exijo pronta solución y respuesta, desde setiembre no puedo reproducir videos. Saludos.

facebook
móvil
problemas

2 Respuestas

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  • Avatar de Patriot3
    Patriot3
    Profesional
    10-05-2019

    Hola 

     

    Estas usando Facebook por app o por web?

    Has intentado por las dos vias y sucede lo mismo?

    Que equipo estas usando, version de Android o IOS?

     

    Tal vez si me respondas pueda ayudarte.

     

    Saludos.

    P.

  • Avatar de HAGUZ
    HAGUZ
    Leyenda
    11-05-2019

    Hola Luchi! :manvery-happy:

     

    ¿Ha intentado reinstalar el app de Facebook para ver si se soluciona la función de la reproducción automática? Con esto debe solucionarse, ya que a mi me paso lo mismo, pero lo re instale y quedo bien.

     

    Ahora, sobre la franja lila en Facebook no se puede cambiar ya que es automática si está utilizando un chip postpago de Claro es como querer quitarle el tono de llamada cuando intenta hacer una llamada a una línea Claro o cuando lo llaman a usted; es algo característico del servicio.

     

    Te recomiendo comunicarte por el inbox del Facebook Claro para que te puedan ayudar en caso sea un problema interno.


    Espero y la info te ayude ¡nos vemos!

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con Facebook para ver videos en automático ¿qué hago?","id":"message:20056","revisionNum":4,"repliesCount":2,"author":{"__ref":"User:user:51211"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Equipos"},"conversation":{"__ref":"Conversation:conversation:20056"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:20056"},"body":"

Desde el primer día que me cambie a claro nunca más se reproducen los videos en Facebook, solo con wi-fi a pesar de que mi configuración está en reproducir videos con datos automáticamente, aparte me desagrada esa franja de color lila o morado que sale justo en la parte de arriba de mi pantalla con la palabra o texto de Facebook es gratis. Como me arrepiento de haberme cambiado de operador, si no me dan solución tendré que cambiarme de operador.
Exijo pronta solución y respuesta, desde setiembre no puedo reproducir videos. Saludos.

","body@stringLength":"549","rawBody":"

Desde el primer día que me cambie a claro nunca más se reproducen los videos en Facebook, solo con wi-fi a pesar de que mi configuración está en reproducir videos con datos automáticamente, aparte me desagrada esa franja de color lila o morado que sale justo en la parte de arriba de mi pantalla con la palabra o texto de Facebook es gratis. Como me arrepiento de haberme cambiado de operador, si no me dan solución tendré que cambiarme de operador.
Exijo pronta solución y respuesta, desde setiembre no puedo reproducir videos. Saludos.

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Problemas con Facebook para ver videos en automático ¿qué hago?","moderationData":{"__ref":"ModerationData:moderation_data:20064"},"body":"

Hola LUCHIN1,

 

Estas usando Facebook por app o por web?

Has intentado por las dos vias y sucede lo mismo?

Que equipo estas usando, version de Android o IOS?

 

Tal vez si me respondas pueda ayudarte.

 

Saludos.

P.

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Hola Luchi! :manvery-happy:

\n

 

\n

¿Ha intentado reinstalar el app de Facebook para ver si se soluciona la función de la reproducción automática? Con esto debe solucionarse, ya que a mi me paso lo mismo, pero lo re instale y quedo bien.

\n

 

\n

Ahora, sobre la franja lila en Facebook no se puede cambiar ya que es automática si está utilizando un chip postpago de Claro es como querer quitarle el tono de llamada cuando intenta hacer una llamada a una línea Claro o cuando lo llaman a usted; es algo característico del servicio.

\n

 

\n

Te recomiendo comunicarte por el inbox del Facebook Claro para que te puedan ayudar en caso sea un problema interno.

\n


Espero y la info te ayude ¡nos vemos!

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