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WEAR
Principiante
07-08-2021
Resuelto

Perdí mi chip y estoy en el extranjero

Mi esposa perdió el chip que está a mi nombre, ahora yo estoy en el extranjero por 3 meses y me comentaron los del call center que solo tengo 30 días de gracia para reponerlo, de allí se perderá el n...
extranjero
perdida de chip
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rcml1980
Leyenda
07-08-2021

Hola WEAR,

 

Lamentablemente cuando se trata de una reposición de chip, sí o sí lo tiene que realizar el titular a menos que tu esposa cuenta con una carta poder y con la autorización detallada para dicho trámite, sobre todo que sea válido notarialmente. Recuerda que nos realizan la validación por biométrico mediante nuestra huella digital.

 

Te aconsejo que te comuniques con un asesor a través del ClaroBot para que puedan ayudarte y te amplíen la información.

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Mi esposa perdió el chip que está a mi nombre, ahora yo estoy en el extranjero por 3 meses y me comentaron los del call center que solo tengo 30 días de gracia para reponerlo, de allí se perderá el número y no lo podré reponer… Regresar para dejar una carta poder está totalmente descartado, ¿qué puedo hacer?

","kudosSumWeight":0,"postTime":"2021-08-07T17:55:19.882-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:extranjero","text":"extranjero","time":"2016-06-28T12:35:51.755-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:perdida de chip","text":"perdida de chip","time":"2020-05-25T16:23:45.581-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:69304_3"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":6371},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Mi esposa perdió el chip que está a mi nombre, ahora yo estoy en el extranjero por 3 meses y me comentaron los del call center que solo tengo 30 días de gracia para reponerlo, de allí se perderá el número y no lo podré reponer… Regresar para dejar una carta poder está totalmente descartado, ¿qué puedo hacer?

"},"Conversation:conversation:69304":{"__typename":"Conversation","id":"conversation:69304","solved":true,"topic":{"__ref":"ForumTopicMessage:message:69304"},"lastPostingActivityTime":"2022-06-14T16:32:26.887-05:00","lastPostTime":"2021-08-07T21:05:46.091-05:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:69304":{"__typename":"ModerationData","id":"moderation_data:69304","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:69304_3":{"__typename":"Revision","id":"revision:69304_3","lastEditTime":"2022-06-14T16:32:26.887-05:00"},"AcceptedSolutionMessage:message:69305":{"__typename":"AcceptedSolutionMessage","id":"message:69305","conversation":{"__ref":"Conversation:conversation:69304"},"author":{"__ref":"User:user:75624"},"revisionNum":6,"uid":69305,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:69304"},"subject":"Re: Perdí mi chip y estoy en el extranjero","moderationData":{"__ref":"ModerationData:moderation_data:69305"},"body":"

Hola WEAR,

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\n

Lamentablemente cuando se trata de una reposición de chip, sí o sí lo tiene que realizar el titular a menos que tu esposa cuenta con una carta poder y con la autorización detallada para dicho trámite, sobre todo que sea válido notarialmente. Recuerda que nos realizan la validación por biométrico mediante nuestra huella digital.

\n

 

\n

Te aconsejo que te comuniques con un asesor a través del ClaroBot para que puedan ayudarte y te amplíen la información.

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Hola ,

\n

 

\n

Lamentablemente cuando se trata de una reposición de chip, sí o sí lo tiene que realizar el titular a menos que tu esposa cuenta con una carta poder y con la autorización detallada para dicho trámite, sobre todo que sea válido notarialmente. Recuerda que nos realizan la validación por biométrico mediante nuestra huella digital.

\n

 

\n

Te aconsejo que te comuniques con un asesor a través del ClaroBot para que puedan ayudarte y te amplíen la información.

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