Discusión del foro

Principiante

18-03-2024

Resuelto

Hola Comunidad de Claro que tengo que hacer para que un equipo tenga la cobertura

Mi sobrinito queriendo tener internet según el ingreso a la configuración de mi celular y ahora ya no tengo ni para llamar ni internet ¿qué tengo que hacer porfavor?

cobertura

1 Respuesta

Zake01
Leyenda
19-03-2024
Hola buenas es un tema netamente del APN.

Realizar la configuración es simple, solo sigue estos pasos al pie de la letra y listo.

1. Ajustes / Configuración
2. Redes móviles / Más / Más Redes
3. Nombres de punto de Acceso / APN
4. Al ingresar a esta pantalla aparecerá una lista con distintas opciones que debes llenar de la siguiente manera:

Nombre: Claro Datos
Apn: claro.pe
Nombre de Usuario: claro (opcional)
Contraseña: claro (opcional)
Tipo de autenticación: PAP
Tipo de apn: default

5. Guardamos el perfil y listo.

Después de haber seguido los pasos, automáticamente tiene que aparecer el indicador de cobertura y seguido de ello se tiene que verificar el acceso a Internet.

Con esto se podría solucionar, de persistir el inconveniente te recomiendo comunicarte con un asesor a través de ClaroBot.

Saludos,

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Hola Comunidad de Claro que tengo que hacer para que un equipo tenga la cobertura","moderationData":{"__ref":"ModerationData:moderation_data:82559"},"body":"

Hola buenas es un tema netamente del APN.

Realizar la configuración es simple, solo sigue estos pasos al pie de la letra y listo.

1. Ajustes / Configuración
2. Redes móviles / Más / Más Redes
3. Nombres de punto de Acceso / APN
4. Al ingresar a esta pantalla aparecerá una lista con distintas opciones que debes llenar de la siguiente manera:

Nombre: Claro Datos
Apn: claro.pe
Nombre de Usuario: claro (opcional)
Contraseña: claro (opcional)
Tipo de autenticación: PAP
Tipo de apn: default

5. Guardamos el perfil y listo.

Después de haber seguido los pasos, automáticamente tiene que aparecer el indicador de cobertura y seguido de ello se tiene que verificar el acceso a Internet.

Con esto se podría solucionar, de persistir el inconveniente te recomiendo comunicarte con un asesor a través de ClaroBot.

Saludos,

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