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Lizzie801
Aficionado
27-06-2022
Resuelto

Consulta sobre la portabilidad con el 50% de descuento

¿Si realicé una portabilidad con el 50% de descuento, pero después quiero renovar, sigo con mi descuento?

  • Avatar de SFtasy9
    SFtasy9
    13-07-2022

    Hola!

     

    Si eres un cliente de muchos años en Claro, puedes disfrutar de todos sus beneficios como por ejemplo Claro Club, donde podrás acumular Claro puntos y cupones de descuentos para algunas tiendas.

     

    Ahora, si en tu caso deseas un nuevo equipo, recuerda que todo depende de la evaluación crediticia que lo determina el mismo sistema. Igualmente yo te recomiendo que puedas renovar en alguna fecha especial cuando salen nuevas ofertas.

     

    Igualmente puedes solicitar una evaluación llamando al 0 800 00 334 o a través de la Tienda Claro: https://tiendaclaro.pe/ 

     

    Slds.

     

2 Respuestas

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  • Avatar de SFtasy9
    SFtasy9
    Leyenda
    27-06-2022

    Sí, debido a que al renovar estarías entrando a un nuevo contrato. Te sugiero consultar mayor detalle con un asesor, puedes hacerlo a través del ClaroBot.

  • Avatar de rcml1980
    rcml1980
    Leyenda
    27-06-2022

    Hola Lizzie801, te comento respecto a tu pregunta.

     

    Lamentablemente si perderías ese beneficio del 50% de descuento, recuerda que por renovación, cambio de plan, cambio de ciclo de facturación o cualquier otra modificación en el servicio se pierde. 

     

    Si necesitas más información, comunícate con un asesor a través del ClaroBot.

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Consulta sobre la portabilidad con el 50% de descuento","moderationData":{"__ref":"ModerationData:moderation_data:76311"},"body":"

Sí, debido a que al renovar estarías entrando a un nuevo contrato. Te sugiero consultar mayor detalle con un asesor, puedes hacerlo a través del ClaroBot.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"156","kudosSumWeight":1,"repliesCount":0,"postTime":"2022-06-27T17:33:02.819-05:00","lastPublishTime":"2022-06-27T17:33:02.819-05:00","metrics":{"__typename":"MessageMetrics","views":17581},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:76297/message:76311","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:75624":{"__typename":"User","id":"user:75624","uid":75624,"login":"rcml1980","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-10-17T10:28:13.622-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:75624"},"ModerationData:moderation_data:76304":{"__typename":"ModerationData","id":"moderation_data:76304","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:76304":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:75624"},"id":"message:76304","revisionNum":4,"uid":76304,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:76297"},"conversation":{"__ref":"Conversation:conversation:76297"},"subject":"Re: Consulta sobre la portabilidad con el 50% de descuento","moderationData":{"__ref":"ModerationData:moderation_data:76304"},"body":"

Hola Lizzie801, te comento respecto a tu pregunta.

\n

 

\n

Lamentablemente si perderías ese beneficio del 50% de descuento, recuerda que por renovación, cambio de plan, cambio de ciclo de facturación o cualquier otra modificación en el servicio se pierde. 

\n

 

\n

Si necesitas más información, comunícate con un asesor a través del ClaroBot.

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