Discusión del foro

Principiante

30-12-2024

Resuelto

Cambio de plan

Hola gente tengo un contrato de plan max ilimitado con un equipo, la pregunta es ¿si puedo cambiar de operador o tengo que cumplir el pago del equipo para poder hacerlo?

zeta-k
02-01-2025
Hola, puedes renovar cuando ya vas mínimo 6 meses con un plan , pero recomiendo hablar con un asesor para saber si te dejara a 0 inicial o te pedirá un monto de inicial de garantía.

Saludos,

2 Respuestas

Zake01
Leyenda
31-12-2024
Hola buenas si firmaste algún contrato, ya sea por renovación o portabilidad, tienes que esperar que finalice el tiempo del contrato que en algunos casos son de 12 o 18 meses, a no ser que asumas ese gasto

Te recomendaría que consultes con tu operador actual para que al momento de portar no te sorprendas y te cobre penalidades por incumplimiento de contrato.

Saludos,
Alexander79
Principiante
31-12-2024
Tengo entendido que debes terminar de pagar el equipo antes de cambiarte de operador

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Hola gente tengo un contrato de plan max ilimitado con un equipo, la pregunta es ¿si puedo cambiar de operador o tengo que cumplir el pago del equipo para poder hacerlo?

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Hola buenas si firmaste algún contrato, ya sea por renovación o portabilidad, tienes que esperar que finalice el tiempo del contrato que en algunos casos son de 12 o 18 meses, a no ser que asumas ese gasto

Te recomendaría que consultes con tu operador actual para que al momento de portar no te sorprendas y te cobre penalidades por incumplimiento de contrato.

Saludos,

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Tengo entendido que debes terminar de pagar el equipo antes de cambiarte de operador

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