Estoy llamando al 135 para consultar sobre la reposición de un chip, me dejan en espera y luego me cortan.
","kudosSumWeight":2,"postTime":"2023-01-10T11:58:43.055-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:claro","text":"claro","time":"2016-06-22T20:37:30.388-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:NÚMERO DE CLIENTE","text":"NÚMERO DE CLIENTE","time":"2020-09-22T11:00:08.626-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:78491_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2202},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"Estoy llamando al 135 para consultar sobre la reposición de un chip, me dejan en espera y luego me cortan.
"},"Conversation:conversation:78491":{"__typename":"Conversation","id":"conversation:78491","solved":true,"topic":{"__ref":"ForumTopicMessage:message:78491"},"lastPostingActivityTime":"2023-01-11T11:26:07.905-05:00","lastPostTime":"2023-01-11T11:26:07.905-05:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:78491":{"__typename":"ModerationData","id":"moderation_data:78491","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:78491_2":{"__typename":"Revision","id":"revision:78491_2","lastEditTime":"2023-01-10T16:33:47.097-05:00"},"ForumReplyMessage:message:78515":{"__typename":"ForumReplyMessage","id":"message:78515","conversation":{"__ref":"Conversation:conversation:78491"},"author":{"__ref":"User:user:158047"},"revisionNum":1,"uid":78515,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"subject":"Re: Cómo hago para que respondan mis llamadas","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:78515"},"parent":{"__ref":"ForumTopicMessage:message:78491"},"body":"Genera un reclamo, date una vuelta por donde tu amigo el libro de reclamaciones, ve aun CAC etc
Ahi si te hacen caso.
","body@stringLength":"143","rawBody":"Genera un reclamo, date una vuelta por donde tu amigo el libro de reclamaciones, ve aun CAC etc
Ahi si te hacen caso.
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En caso desees realizar una reposición de chip, es necesario que te acerques de manera presencial a cualquier Centro de Atención de Claro. Adicionalmente, si tienes una consulta puedes comunicarte con el ClaroBot que se encuentra en la parte inferior derecha de la pantalla.
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Espero que te sirva la información, si es así acéptala como solución y por favor regálame un like :smileyvery-happy:
Saludos.
