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Miska
Principiante
06-03-2022
Resuelto

Activación de mi celular prepago

He recargado mi cel después de largo tiempo, solo recibo y envío Whatsapp, pero no puedo llamar ni recibir llamadas (sale una contestadora), ¿como lo reactivó?

activación
prepago

1 Respuesta

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  • Avatar de rcml1980
    rcml1980
    Leyenda
    06-03-2022

    Hola Miska, te comento respecto a tu pregunta.

     

    Si has dejado de recargar tu línea por bastante tiempo y nuevamente has realizado una recarga, debería activarse la línea con dicha realizada; sin embargo, recuerda que el tiempo máximo para hacer una recarga y que no pierdas el número es de 270 días; es decir, si excediste el plazo, aunque recargues ya estará cancelado.

     

    Te recomendaría verificar en este enlace, la consulta de líneas asociadas a tu número de DNI, si aparece, es porque está activo, si no lo está probablemente ya fue dado de baja: https://www.claro.com.pe/consulta-de-numero/

     

    De lo contrario, lo mejor será que le hagas la consulta al ClaroBot para que puedan ayudarte.

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Activación de mi celular prepago","moderationData":{"__ref":"ModerationData:moderation_data:74491"},"body":"

Hola Miska, te comento respecto a tu pregunta.

\n

 

\n

Si has dejado de recargar tu línea por bastante tiempo y nuevamente has realizado una recarga, debería activarse la línea con dicha realizada; sin embargo, recuerda que el tiempo máximo para hacer una recarga y que no pierdas el número es de 270 días; es decir, si excediste el plazo, aunque recargues ya estará cancelado.

\n

 

\n

Te recomendaría verificar en este enlace, la consulta de líneas asociadas a tu número de DNI, si aparece, es porque está activo, si no lo está probablemente ya fue dado de baja: https://www.claro.com.pe/consulta-de-numero/

\n

 

\n

De lo contrario, lo mejor será que le hagas la consulta al ClaroBot para que puedan ayudarte.

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