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  • Avatar de Quintana24
    Quintana24
    Leyenda
    03-10-2020

    ¡Hola, Angie!

     

    Bienvenida a la comunidad, en el foro encontrarás respuestas por parte de usuarios de Claro.

     

    De que puedes realizar el cambio de titularidad de tu línea prepago, lo puedes hacer; sin embargo, la solicitud se realiza de manera presencial en un centro de atención, no hay forma de que se haga vía online.

     

    El trámite es gratuito y demora 10 días hábiles.

     

    ¡Saludos cordiales, cuídate!

     

    ¡Feliz Sábado, sonríele a la vida!

     

    #ClaroLover❤

  • Avatar de rcml1980
    rcml1980
    Leyenda
    03-10-2020

    Buenas Tardes angielujan19 

     

    El cambio de titularidad solo lo pueden realizar de manera presencial tanto el titular sedente como el nuevo titular, recuerda llevar el DNI vigente.

     

    Yo le recomendaria adquirir una nueva linea prepago, es mas rapido y sin esperas.

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¿Se puede cambiar la titularidad de una línea prepago vía online?","moderationData":{"__ref":"ModerationData:moderation_data:55453"},"body":"

¡Hola, Angie!

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Bienvenida a la comunidad, en el foro encontrarás respuestas por parte de usuarios de Claro.

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De que puedes realizar el cambio de titularidad de tu línea prepago, lo puedes hacer; sin embargo, la solicitud se realiza de manera presencial en un centro de atención, no hay forma de que se haga vía online.

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El trámite es gratuito y demora 10 días hábiles.

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¡Saludos cordiales, cuídate!

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¡Feliz Sábado, sonríele a la vida!

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\n

#ClaroLover❤

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":0,"postTime":"2020-10-03T13:04:18.291-05:00","lastPublishTime":"2022-02-22T12:45:49.889-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":10305},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:55447/message:55453","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:75624":{"__typename":"User","id":"user:75624","uid":75624,"login":"rcml1980","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-10-17T10:28:13.622-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:75624"},"ModerationData:moderation_data:55455":{"__typename":"ModerationData","id":"moderation_data:55455","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:55455":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:75624"},"id":"message:55455","revisionNum":1,"uid":55455,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:55447"},"conversation":{"__ref":"Conversation:conversation:55447"},"subject":"Re: ¿Se puede cambiar la titularidad de una línea prepago vía online?","moderationData":{"__ref":"ModerationData:moderation_data:55455"},"body":"

Buenas Tardes angielujan19 

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El cambio de titularidad solo lo pueden realizar de manera presencial tanto el titular sedente como el nuevo titular, recuerda llevar el DNI vigente.

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Yo le recomendaria adquirir una nueva linea prepago, es mas rapido y sin esperas.

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