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Avatar de Zarkiel
Zarkiel
Principiante
14-01-2020
Resuelto

¿Puedo bloquear un celular que no adquirí con Claro?

Compré un celular de una tienda por internet, tengo la boleta y el número de imei. ¿Es posible bloquearlo sin haberlo comprado en claro?

bloqueo
equipos
libre

4 Respuestas

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  • Avatar de EllisDFV04
    EllisDFV04
    Leyenda
    14-01-2020

    Hola Zarkiel

    Si es posible, yo tube un celular que no lo compre en claro, le puse el chip claro, y después de un tiempo me robaron el celular llame a claro para que bloqueen el número y me dijeron que también se bloqueara con equipo así no sea de claro igual se bloquea con todo y chip. 

     

  • Avatar de Stormspirt
    Stormspirt
    Leyenda
    14-01-2020

    Si.

    Al momento de proceder con el bloqueo de la línea, por defecto también bloquean el equipo (sea claro o no), por lo tanto estarías bloqueando también el equipo, independientemente del operador donde lo hayas adquirido.

    Esto esta normado desde hace años.

    Espero haberte ayudado.

    Saludos

  • Avatar de xroax
    xroax
    Profesional
    14-01-2020

    Sí es posible.
    Pide que te bloqueen el chip y el equipo

    Saludos

  • Avatar de ChuiTo-21
    ChuiTo-21
    Principiante
    14-01-2020

    Qué tal, según la norma, al momento en que realizas el bloqueo de línea tambien se realiza el bloqueo del equipo, asociado a las últimas llamadas. 

    Para eso, lo puedes validar al momento en que llamas al 123.

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¿Puedo bloquear un celular que no adquirí con Claro?","moderationData":{"__ref":"ModerationData:moderation_data:33952"},"body":"

Hola Zarkiel

\n

Si es posible, yo tube un celular que no lo compre en claro, le puse el chip claro, y después de un tiempo me robaron el celular llame a claro para que bloqueen el número y me dijeron que también se bloqueara con equipo así no sea de claro igual se bloquea con todo y chip. 

\n

 

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Si.

Al momento de proceder con el bloqueo de la línea, por defecto también bloquean el equipo (sea claro o no), por lo tanto estarías bloqueando también el equipo, independientemente del operador donde lo hayas adquirido.

Esto esta normado desde hace años.

Espero haberte ayudado.

Saludos

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Sí es posible.
Pide que te bloqueen el chip y el equipo

Saludos

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Qué tal, según la norma, al momento en que realizas el bloqueo de línea tambien se realiza el bloqueo del equipo, asociado a las últimas llamadas. 

Para eso, lo puedes validar al momento en que llamas al 123.

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