Discusión del foro

Principiante

13-05-2024

Resuelto

¿Por qué no me llega mi bono por mis recargas virtuales?

Ayer 12/04 realicé una recarga virtual, en donde indica que te dan un bono de regalo de gigas por la recarga en el portal Claro, se supone que debería llegar el mismo día, pero hasta hoy no hay ni luces de mi bono :(

O sea, nunca llegó 😔 ¿Aun podría llegar?

recargas virtuales

1 Respuesta

Zake01
Leyenda
14-05-2024
Hola buenas recuerda revisar las condiciones de las promociones y su vigencia, por otro lado, como no nos brindaste detalle del monto recargado no podemos ayudarte a revisar si corresponde o no este bono.

Finalmente, si consideras que no se te activo correctamente tus beneficios de una recarga prepago de un monto en especial y hay una campaña vigente te recomiendo comunicarte a la línea 123 o escribir a ClaroBot, los que gustosamente te ayudarán.

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O sea, nunca llegó 😔 ¿Aun podría llegar?

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O sea, nunca llegó 😔 ¿Aun podría llegar?

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Hola buenas recuerda revisar las condiciones de las promociones y su vigencia, por otro lado, como no nos brindaste detalle del monto recargado no podemos ayudarte a revisar si corresponde o no este bono.

Finalmente, si consideras que no se te activo correctamente tus beneficios de una recarga prepago de un monto en especial y hay una campaña vigente te recomiendo comunicarte a la línea 123 o escribir a ClaroBot, los que gustosamente te ayudarán.

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