Discusión del foro

Principiante

17-03-2021

Resuelto

¿Por qué no funciona mi servicio? No tengo línea telefónica

¿Por qué no funciona? no tengo mi línea telefónica prepago. No quiero cambiar mi número de teléfono, ¿qué está pasando y que debo hacer?

móvil

prepago

sin línea telefónica

Dieguin
22-05-2020
Hola hermanos,

Respecto al reloj y más aún si es traído del extranjero, es recomendable que sea revisado desde el mismo canal de Apple ya que es un tema independiente de Claro. Los de Claro te pueden ayudar respecto a los planes y más que todo el servicio, pero si es algo que no ha sido adquirido de parte de ellos, no será revisado, por eso siempre es recomendable que sea con el mismo Apple.

Espero que lo hayas podido solucionar,
Dieguin

1 Respuesta

Dieguin
Leyenda
17-03-2021
Hola hermano,

Intenta reiniciar el celular para ver si la vuelves a recuperar la señal, de lo contrario puede ser que se trate de una averia masiva, para eso puedes comunicartemediante con un asesor a través del ClaroBot.

Dieguin

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¿Por qué no funciona mi servicio? No tengo línea telefónica","moderationData":{"__ref":"ModerationData:moderation_data:63797"},"body":"

Hola hermano,

Intenta reiniciar el celular para ver si la vuelves a recuperar la señal, de lo contrario puede ser que se trate de una averia masiva, para eso puedes comunicartemediante con un asesor a través del ClaroBot.

Dieguin

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