Discusión del foro

veronica1981

Profesional

11-02-2023

Resuelto

¿Cómo reactivo mi chip Claro?

chip claro

chip repuesto

2 Respuestas

Zake01
Leyenda
11-10-2024
Hola que raro que no este ingresando tu llamada, pero bueno te dejo el link de canales de atención al cliente de claro

https://www.claro.com.pe/contactanos/

Adicionalmente puedes comunicarte con un asesor a través de ClaroBot.

Saludos,
DarwinMartel
Principiante
11-10-2024
Si eres de Peru puedes escribir al WhatsApp +51915020030 para que te puedan ayudar.
Espero haber ayudado en algo =)
Saludos.

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¿Cómo reactivo mi chip Claro?","moderationData":{"__ref":"ModerationData:moderation_data:79022"},"body":"

Hola veronica1981 Todo dependerá del motivo de la baja, por ejemplo, si es postpago y esté suspendida por falta de pago, solo tienes que abonar los recibos pendientes. Si está dada de baja por morosidad; tienes que solicitar la reactivación dentro de los 60 días con un asesor (no debes de tener deudas). Pero si es prepago, y no realizaste una recarga en 270 días, no podrás recuperar tu número.

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Hola veronica1981

Todo dependerá del motivo de la baja, por ejemplo, si es postpago y esté suspendida por falta de pago, solo tienes que abonar los recibos pendientes. Si está dada de baja por morosidad; tienes que solicitar la reactivación dentro de los 60 días con un asesor (no debes de tener deudas). Pero si es prepago, y no realizaste una recarga en 270 días, no podrás recuperar tu número.

En este caso, te recomiendo que comuniques con el ClaroBot que se encuentra en la parte inferior derecha de la pantalla o llamando al 123 para que te brinden el soporte correspondiente.

Espero que te sirva la información, si es así acéptala como solución y por favor regálame un like :smileyvery-happy:

Saludos.

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