Comunícate con un asesor a través de ClaroBot para que pueda brindarte el código pin.
Quiero recalcar que anteriormente esos códigos aparecían en las tarjetas dónde venía tu chip, sin embargo, las presentaciones con el tiempo han ido cambiado y ya no aparecen, por eso por un canal de atención podrán ayudarte.
Te comento que puedes visualizar el número de PIN en la parte posterior de la tarjeta donde vino el Sim. En caso hayas perdido la tarjeta, te sugiero que te comuniques mediante los canales de atención de Claro, para que uno de los asesores de servicios te pueda ayudar.
Puedes comunicarte mediante los siguientes medios:
Tengo un LG L20, que lo compre aproximadamente en el 2014, hace como un año lo deje de usar, viaje . al vovler quice usarlo y el codigo con el que lo puse ya no lo hacia, asi que intente poniendo el PIN de donde vino el chip, y nada. puse el PUK peor, y ademas intente reiniciarlo de fabrica, cosa curiosa ya que he visto muchos equipos que si se reinician haciendo el procedimiento recomendado, y en mis manos, sin embargo mi L20 no realiza la accion, se oprimen las teclas adecuadas para el reinicio pero no funciona, le reinstale el sofware de fabrica via LG, y lo instalo genial, sin embargo aun asi al encender, volvio a mostrarme la ventana que pide el PIN, .... y me da que pensar que parece que el equipo estuviera bloqueado remotamente desde CLARO, ya que ni su propaganda se borro con la formateada... mi numero ya no esta operativo. Pero me da que pensar que he perdido un movil solo por esto.
Tengo un LG L20, que lo compre aproximadamente en el 2014, hace como un año lo deje de usar, viaje . al vovler quice usarlo y el codigo con el que lo puse ya no lo hacia, asi que intente poniendo el PIN de donde vino el chip, y nada. puse el PUK peor, y ademas intente reiniciarlo de fabrica, cosa curiosa ya que he visto muchos equipos que si se reinician haciendo el procedimiento recomendado, y en mis manos, sin embargo mi L20 no realiza la accion, se oprimen las teclas adecuadas para el reinicio pero no funciona, le reinstale el sofware de fabrica via LG, y lo instalo genial, sin embargo aun asi al encender, volvio a mostrarme la ventana que pide el PIN, .... y me da que pensar que parece que el equipo estuviera bloqueado remotamente desde CLARO, ya que ni su propaganda se borro con la formateada... mi numero ya no esta operativo. Pero me da que pensar que he perdido un movil solo por esto.
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¿Cómo puedo saber mi número PIN?","moderationData":{"__ref":"ModerationData:moderation_data:3613"},"body":"
Comunícate con un asesor a través de ClaroBot para que pueda brindarte el código pin.
\n
\n
Quiero recalcar que anteriormente esos códigos aparecían en las tarjetas dónde venía tu chip, sin embargo, las presentaciones con el tiempo han ido cambiado y ya no aparecen, por eso por un canal de atención podrán ayudarte.
Comunícate con un asesor a través de ClaroBot para que pueda brindarte el código pin.
\n
\n
Quiero recalcar que anteriormente esos códigos aparecían en las tarjetas dónde venía tu chip, sin embargo, las presentaciones con el tiempo han ido cambiado y ya no aparecen, por eso por un canal de atención podrán ayudarte.
\n
\n
Espero que te sirva.
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¿Cómo puedo saber mi número PIN?","moderationData":{"__ref":"ModerationData:moderation_data:15559"},"body":"Buenos días me gustaría que pasos seguir para saber y recuperar el número del pin","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"81","kudosSumWeight":0,"postTime":"2018-08-30T12:13:06.070-05:00","lastPublishTime":"2018-08-30T12:13:06.070-05:00","metrics":{"__typename":"MessageMetrics","views":291739},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:3597/message:15559","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:15576"}}]},"editFrozen":false,"body@stringLength":"81","rawBody":"Buenos días me gustaría que pasos seguir para saber y recuperar el número del pin","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:15559_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:15576":{"__typename":"ModerationData","id":"moderation_data:15576","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:15576":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:43022"},"id":"message:15576","revisionNum":1,"uid":15576,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:15559"},"conversation":{"__ref":"Conversation:conversation:3597"},"subject":"Re: ¿Cómo puedo saber mi número PIN?","moderationData":{"__ref":"ModerationData:moderation_data:15576"},"body":"
Te comento que puedes visualizar el número de PIN en la parte posterior de la tarjeta donde vino el Sim. En caso hayas perdido la tarjeta, te sugiero que te comuniques mediante los canales de atención de Claro, para que uno de los asesores de servicios te pueda ayudar.
\n
Puedes comunicarte mediante los siguientes medios:
Te comento que puedes visualizar el número de PIN en la parte posterior de la tarjeta donde vino el Sim. En caso hayas perdido la tarjeta, te sugiero que te comuniques mediante los canales de atención de Claro, para que uno de los asesores de servicios te pueda ayudar.
\n
Puedes comunicarte mediante los siguientes medios:
\n
-Desde un móvil Claro sin costo al 123
\n
-Desde un móvil o fijo sin costo al 0800 00 123
\n
-Desde un móvil o fijo con costo al 01 620-0123
\n
\n
Espero que mi información te ayude
\n
\n
Saludos :robothappy:
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Como puedo hacer para saber mi pin de mi sim","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"71","kudosSumWeight":0,"postTime":"2019-02-16T14:46:19.823-05:00","lastPublishTime":"2019-02-16T14:46:19.823-05:00","metrics":{"__typename":"MessageMetrics","views":234184},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:3597/message:18325","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:32621"}}]},"editFrozen":false,"body@stringLength":"71","rawBody":"Mi pin no esta en mi chip. Como puedo hacer para saber mi pin de mi sim","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:18325_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:32621":{"__typename":"ModerationData","id":"moderation_data:32621","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:32621":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1329"},"id":"message:32621","revisionNum":1,"uid":32621,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:18325"},"conversation":{"__ref":"Conversation:conversation:3597"},"subject":"Re: ¿Cómo puedo saber mi número PIN?","moderationData":{"__ref":"ModerationData:moderation_data:32621"},"body":"
En la página 1 de éste tema está a detalle como poder conseguir el PIN de tu SIM o como recuperarlo.
\n
\n
¡Saludos!
\n
\n
ha escrito: Mi pin no esta en mi chip. Como puedo hacer para saber mi pin de mi sim
\n
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","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:76849_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:10537":{"__typename":"ModerationData","id":"moderation_data:10537","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10537":{"__typename":"ForumReplyMessage","uid":10537,"id":"message:10537","revisionNum":2,"author":{"__ref":"User:user:1329"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:3597"},"conversation":{"__ref":"Conversation:conversation:3597"},"subject":"Re: ¿Cómo puedo saber mi número PIN?","moderationData":{"__ref":"ModerationData:moderation_data:10537"},"body":"
pepe13 El PIN y el PUK se encuentran en la Tarjeta SIMCARD donde estaba el chip al momento que se le entregó.
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Saludos :robotwink:
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pepe13 escribió: saber mi pim o punk de mi celular 987214136
El PIN y el PUK se encuentran en la Tarjeta SIMCARD donde estaba el chip al momento que se le entregó.
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Saludos :robotwink:
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pepe13 escribió: saber mi pim o punk de mi celular 987214136
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Cual es pin PUK claro no funciona porque hace 15 días no funciona chip
Cual es pin PUK claro no funciona porque hace 15 días no funciona chip
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Tengo un LG L20, que lo compre aproximadamente en el 2014, hace como un año lo deje de usar, viaje . al vovler quice usarlo y el codigo con el que lo puse ya no lo hacia, asi que intente poniendo el PIN de donde vino el chip, y nada. puse el PUK peor, y ademas intente reiniciarlo de fabrica, cosa curiosa ya que he visto muchos equipos que si se reinician haciendo el procedimiento recomendado, y en mis manos, sin embargo mi L20 no realiza la accion, se oprimen las teclas adecuadas para el reinicio pero no funciona, le reinstale el sofware de fabrica via LG, y lo instalo genial, sin embargo aun asi al encender, volvio a mostrarme la ventana que pide el PIN, .... y me da que pensar que parece que el equipo estuviera bloqueado remotamente desde CLARO, ya que ni su propaganda se borro con la formateada... mi numero ya no esta operativo. Pero me da que pensar que he perdido un movil solo por esto.
Tengo un LG L20, que lo compre aproximadamente en el 2014, hace como un año lo deje de usar, viaje . al vovler quice usarlo y el codigo con el que lo puse ya no lo hacia, asi que intente poniendo el PIN de donde vino el chip, y nada. puse el PUK peor, y ademas intente reiniciarlo de fabrica, cosa curiosa ya que he visto muchos equipos que si se reinician haciendo el procedimiento recomendado, y en mis manos, sin embargo mi L20 no realiza la accion, se oprimen las teclas adecuadas para el reinicio pero no funciona, le reinstale el sofware de fabrica via LG, y lo instalo genial, sin embargo aun asi al encender, volvio a mostrarme la ventana que pide el PIN, .... y me da que pensar que parece que el equipo estuviera bloqueado remotamente desde CLARO, ya que ni su propaganda se borro con la formateada... mi numero ya no esta operativo. Pero me da que pensar que he perdido un movil solo por esto.
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Vid Le recomiendo llevar el equipo al servicio técnico autorizado de Claro en un centro de atención al cliente.
Tengo un LG L20, que lo compre aproximadamente en el 2014, hace como un año lo deje de usar, viaje . al vovler quice usarlo y el codigo con el que lo puse ya no lo hacia, asi que intente poniendo el PIN de donde vino el chip, y nada. puse el PUK peor, y ademas intente reiniciarlo de fabrica, cosa curiosa ya que he visto muchos equipos que si se reinician haciendo el procedimiento recomendado, y en mis manos, sin embargo mi L20 no realiza la accion, se oprimen las teclas adecuadas para el reinicio pero no funciona, le reinstale el sofware de fabrica via LG, y lo instalo genial, sin embargo aun asi al encender, volvio a mostrarme la ventana que pide el PIN, .... y me da que pensar que parece que el equipo estuviera bloqueado remotamente desde CLARO, ya que ni su propaganda se borro con la formateada... mi numero ya no esta operativo. Pero me da que pensar que he perdido un movil solo por esto.
Tengo un LG L20, que lo compre aproximadamente en el 2014, hace como un año lo deje de usar, viaje . al vovler quice usarlo y el codigo con el que lo puse ya no lo hacia, asi que intente poniendo el PIN de donde vino el chip, y nada. puse el PUK peor, y ademas intente reiniciarlo de fabrica, cosa curiosa ya que he visto muchos equipos que si se reinician haciendo el procedimiento recomendado, y en mis manos, sin embargo mi L20 no realiza la accion, se oprimen las teclas adecuadas para el reinicio pero no funciona, le reinstale el sofware de fabrica via LG, y lo instalo genial, sin embargo aun asi al encender, volvio a mostrarme la ventana que pide el PIN, .... y me da que pensar que parece que el equipo estuviera bloqueado remotamente desde CLARO, ya que ni su propaganda se borro con la formateada... mi numero ya no esta operativo. Pero me da que pensar que he perdido un movil solo por esto.
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