Discusión del foro

Aficionado

29-05-2020

Resuelto

¿A alguien más le está fallando la señal?

Buenas tardes, hace días que vengo con problemas de red en Claro supuestamente tengo aún más de 40GB para navegar en alta velocidad; sin embargo, la señal muy frecuentemente varía de 4G a 3G y estoy teniendo demoras en cargar videos de YouTube o Netflix. Quisiera saber si a alguien más le pasa.

cobertura

móvil

1 Respuesta

Hannah-123
Leyenda
30-05-2020
Hola, rodrigo_pazf

Amiguito, actualmente no he visto ningún inconveniente reportado con respecto a señal, pero te puedo recomendar que pongas tu equipo en modo avión y luego lo vuelvas al estado normal, con esto vas a poder recuperar tu señal en caso fuera un tema del equipo.

Si aún así sigues presentanto el inconveniente, te recomiendo comunicarte con un asesor a través del ClaroBot.

Espero que se solucione todo, un gusto ayudarte.

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¿A alguien más le está fallando la señal?","moderationData":{"__ref":"ModerationData:moderation_data:45226"},"body":"

Hola, rodrigo_pazf

Amiguito, actualmente no he visto ningún inconveniente reportado con respecto a señal, pero te puedo recomendar que pongas tu equipo en modo avión y luego lo vuelvas al estado normal, con esto vas a poder recuperar tu señal en caso fuera un tema del equipo.

Si aún así sigues presentanto el inconveniente, te recomiendo comunicarte con un asesor a través del ClaroBot.

Espero que se solucione todo, un gusto ayudarte.

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