Discusión del foro

Aficionado

20-03-2020

Resuelto

Recomendaciones al comprar con Claro Puntos si eres Postpago

Si van a comprar algún paquete de megas o redes sociales con Claro Puntos, fíjense en el app de Mi Claro que consumieron todos los megas de su plan POSTPAGO en su totalidad. Una vez hice una compra de megas y aun me quedaban 15 megas de mi plan y no se efectúo mi compra, llame atención al cliente y no me solucionaron nada.

Espero les sirva de algo esta información gracias por leer.

claro club

claro puntos

recomendación

2 Respuestas

Gerard123
Leyenda
20-03-2020
Hola NoReaction22

Gracias por tu recomendación, lo tendremos en cuenta.

Saludos

#YoMeQuedoenCasa
Aliceinhell
Principiante
21-03-2020
Hola, pues por lo general (o al menos las veces que he comprado megas) no figura la compra en sí, más solo tu plan contratado. Se consumen los megas comprados hasta el día de caducidad.

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Espero les sirva de algo esta información gracias por leer.

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Espero les sirva de algo esta información gracias por leer.

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Hola NoReaction22

Gracias por tu recomendación, lo tendremos en cuenta.

Saludos

#YoMeQuedoenCasa

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Hola, pues por lo general (o al menos las veces que he comprado megas) no figura la compra en sí, más solo tu plan contratado. Se consumen los megas comprados hasta el día de caducidad.

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