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Avatar de leidy1507
leidy1507
Principiante
07-09-2020
Resuelto

Canje de Claro puntos por megas

He canjeado Claro puntos por megas (211 puntos = 1.5 GB), pero no visualizo los megas en mi saldo y lo he realizado el 4 y 6 de este mes, ¿funciona o no el canje de puntos?
canje de megas
claro club
Avatar de Dieguin
Dieguin
Leyenda
07-09-2020

Hola hermana,

 

Si funciona el canje de Claro puntos por megas, yo lo he hecho muchas veces y no he tenido problemas.

 

Lo que debes hacer si no te ha llegado tu paquete canjeado, es comunicarte con un asesor por el inbox del Facebook de Claro Perú para que un asesor pueda ayudarte a validarlo y te brinde una solución.

 

Espero que se pueda solucionar.

 

Dieguin

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He canjeado Claro puntos por megas (211 puntos = 1.5 GB), pero no visualizo los megas en mi saldo y lo he realizado el 4 y 6 de este mes, ¿funciona o no el canje de puntos?

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He canjeado Claro puntos por megas (211 puntos = 1.5 GB), pero no visualizo los megas en mi saldo y lo he realizado el 4 y 6 de este mes, ¿funciona o no el canje de puntos?

"},"Conversation:conversation:53047":{"__typename":"Conversation","id":"conversation:53047","solved":true,"topic":{"__ref":"ForumTopicMessage:message:53047"},"lastPostingActivityTime":"2022-02-15T11:06:02.932-05:00","lastPostTime":"2020-09-07T10:32:26.172-05:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:53047":{"__typename":"ModerationData","id":"moderation_data:53047","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:53047_3":{"__typename":"Revision","id":"revision:53047_3","lastEditTime":"2022-02-15T11:06:02.932-05:00"},"AcceptedSolutionMessage:message:53056":{"__typename":"AcceptedSolutionMessage","id":"message:53056","conversation":{"__ref":"Conversation:conversation:53047"},"author":{"__ref":"User:user:61034"},"revisionNum":2,"uid":53056,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:claro-club-puntos"},"parent":{"__ref":"ForumTopicMessage:message:53047"},"subject":"Re: Canje de Claro puntos por megas","moderationData":{"__ref":"ModerationData:moderation_data:53056"},"body":"

Hola hermana,

\n

 

\n

Si funciona el canje de Claro puntos por megas, yo lo he hecho muchas veces y no he tenido problemas.

\n

 

\n

Lo que debes hacer si no te ha llegado tu paquete canjeado, es comunicarte con un asesor por el inbox del Facebook de Claro Perú para que un asesor pueda ayudarte a validarlo y te brinde una solución.

\n

 

\n

Espero que se pueda solucionar.

\n

 

\n

Dieguin

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","postTime":"2020-09-07T10:32:26.172-05:00","lastPublishTime":"2022-02-15T11:09:08.165-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":1497},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:otros-servicios-claro/category:preguntas/community:xnuvx57277board:claro-club-puntos/message:53047/message:53056","readOnly":false,"editFrozen":false,"body@stringLength":"740","rawBody":"

Hola hermana,

\n

 

\n

Si funciona el canje de Claro puntos por megas, yo lo he hecho muchas veces y no he tenido problemas.

\n

 

\n

Lo que debes hacer si no te ha llegado tu paquete canjeado, es comunicarte con un asesor por el inbox del Facebook de Claro Perú para que un asesor pueda ayudarte a validarlo y te brinde una solución.

\n

 

\n

Espero que se pueda solucionar.

\n

 

\n

Dieguin

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