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  • Avatar de Quintana24
    Quintana24
    Leyenda
    28-11-2020

    ¡Hola Rosario!

     

    Te comento que los Claro puntos tienen 18 meses para vencer y puedes ver la fecha de vencimiento desde la Web Mi Claro.

     

    Si mi respuesta te ayudo a solucionar tu duda, no olvides dar like y aceptarla como solución.

     

    ¡Saludos cordiales, cuídate!

     

    ¡Feliz Sábado, sonríele a la vida! 💛🖤

     

    #ClaroLover❤

  • Avatar de jesusd23
    jesusd23
    Leyenda
    28-11-2020

    Hola Rosario05 

     

    Los Claro Puntos se vencen en 18 meses desde que son entregados, por ejemplo, los que te den este mes, se te vencen en 18, los que te den el siguiente mes, de aquí a 19 y así.

     

    Si deseas ver los Claro Puntos que tienes hasta el momento, lo puedes ver por la app de Mi Claro.

     

    Consulta Claro puntos 2.png

     

    Adicionalmente como te explicaron anteriormente, aquí puedes ver los claro puntos a vencer en la web.

     

    Espero que te sirva la información, si es así acéptala como solución y por favor regálame un like =D.

    Saludos.

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¿Los Claro Puntos tienen fecha de vencimiento? ¿Dónde reviso eso?","moderationData":{"__ref":"ModerationData:moderation_data:58463"},"body":"

¡Hola Rosario!

\n

 

\n

Te comento que los Claro puntos tienen 18 meses para vencer y puedes ver la fecha de vencimiento desde la Web Mi Claro.

\n

 

\n

Si mi respuesta te ayudo a solucionar tu duda, no olvides dar like y aceptarla como solución.

\n

 

\n

¡Saludos cordiales, cuídate!

\n

 

\n

¡Feliz Sábado, sonríele a la vida! 💛🖤

\n

 

\n

#ClaroLover❤

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":1,"postTime":"2020-11-28T17:43:41.271-05:00","lastPublishTime":"2020-11-28T17:43:41.271-05:00","metrics":{"__typename":"MessageMetrics","views":2021},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:otros-servicios-claro/category:preguntas/community:xnuvx57277board:claro-club-puntos/message:58462/message:58463","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:58478"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:58478":{"__typename":"ModerationData","id":"moderation_data:58478","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:58478":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:114498"},"id":"message:58478","revisionNum":1,"uid":58478,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:claro-club-puntos"},"parent":{"__ref":"ForumReplyMessage:message:58463"},"conversation":{"__ref":"Conversation:conversation:58462"},"subject":"Re: ¿Los Claro Puntos tienen fecha de vencimiento? ¿Dónde reviso eso?","moderationData":{"__ref":"ModerationData:moderation_data:58478"},"body":"

gracias

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"9","kudosSumWeight":0,"repliesCount":0,"postTime":"2020-11-28T20:41:09.467-05:00","lastPublishTime":"2020-11-28T20:41:09.467-05:00","metrics":{"__typename":"MessageMetrics","views":2009},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:otros-servicios-claro/category:preguntas/community:xnuvx57277board:claro-club-puntos/message:58462/message:58478","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:100717":{"__typename":"User","id":"user:100717","uid":100717,"login":"jesusd23","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-07-19T14:49:20.508-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:100717"},"ModerationData:moderation_data:58467":{"__typename":"ModerationData","id":"moderation_data:58467","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:58467":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:100717"},"id":"message:58467","revisionNum":2,"uid":58467,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:claro-club-puntos"},"parent":{"__ref":"ForumTopicMessage:message:58462"},"conversation":{"__ref":"Conversation:conversation:58462"},"subject":"Re: ¿Los Claro Puntos tienen fecha de vencimiento? ¿Dónde reviso eso?","moderationData":{"__ref":"ModerationData:moderation_data:58467"},"body":"

Hola Rosario05 

\n

 

\n

Los Claro Puntos se vencen en 18 meses desde que son entregados, por ejemplo, los que te den este mes, se te vencen en 18, los que te den el siguiente mes, de aquí a 19 y así.

\n

 

\n

Si deseas ver los Claro Puntos que tienes hasta el momento, lo puedes ver por la app de Mi Claro.

\n

 

\n

\"Consulta

\n

 

\n

Adicionalmente como te explicaron anteriormente, aquí puedes ver los claro puntos a vencer en la web.

\n

\n

 

\n

\n

Espero que te sirva la información, si es así acéptala como solución y por favor regálame un like =D.

Saludos.

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tienen 18 meses de vigencia.

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no

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