Discusión del foro

Avatar de Angeliitho
Angeliitho
Principiante
17-05-2019
Resuelto

¿Cuándo puedo renovar?

¿Cómo puedo saber si ya puedo renovar mi equipo? Me dijeron que podía renovar a partir del décimo mes, alguien que me asesore plis.

móvil
renovación de equipo

2 Respuestas

Ordenar por
  • Avatar de HAGUZ
    HAGUZ
    Leyenda
    17-05-2019

    Hola,

     

    Sí podrías renovar en el mes 10 dependiendo tu tipo de contrato.

     

    Te recomiendo ingresar al siguiente enlace: https://comunidad.claro.com.pe/t5/Móvil/Puedo-renovar-mi-equipo-en-10-meses-Renovación-anticipada/m-p/2192#M441

    Ahora, eso lo puedes saber desde tu app Mi Claro, si tienes un contrato de equipo podrás ver en qué fecha te toca renovar:

     

    Ojo, la renovación en el mes 10, es una renovación anticipada; es decir, tu contrato debe ser de 12 meses y si eres puntual en tus pagos, puedes acceder a la renovación anticipada que en este caso un asesor te lo podrá indicar.

     

    ¡Si te quedan dudas nos comentas!

  • Avatar de amerino
    amerino
    Leyenda
    17-05-2019
    Hola, reforzando a la respuesta anterior hay varios canales de atención uno de ellos es llamando al *200 como también hay buenas promociones en las tiendas por departamento donde actualmente el proceso es mucho más rápido, te lo recomiendo..
    Espero poder haberte ayudado de ser así regálame un like y recuerda marcar como solución la respuesta. Saludos
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http://bit.ly/2HeDJbp","registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-07T18:52:11.588-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS0xMzI5LTQxOTBpMTQ2RTREM0EzNUQ2MjE1Qg"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:1329"},"ModerationData:moderation_data:20290":{"__typename":"ModerationData","id":"moderation_data:20290","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:20290":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:1329"},"id":"message:20290","revisionNum":3,"uid":20290,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:claro-club-puntos"},"parent":{"__ref":"ForumTopicMessage:message:20286"},"conversation":{"__ref":"Conversation:conversation:20286"},"subject":"Re: ¿Cuándo puedo renovar?","moderationData":{"__ref":"ModerationData:moderation_data:20290"},"body":"

Hola,

\n

 

\n

Sí podrías renovar en el mes 10 dependiendo tu tipo de contrato.

\n

 

\n

Te recomiendo ingresar al siguiente enlace: https://comunidad.claro.com.pe/t5/Móvil/Puedo-renovar-mi-equipo-en-10-meses-Renovación-anticipada/m-p/2192#M441

Ahora, eso lo puedes saber desde tu app Mi Claro, si tienes un contrato de equipo podrás ver en qué fecha te toca renovar:

\n

 

\n

\n

Ojo, la renovación en el mes 10, es una renovación anticipada; es decir, tu contrato debe ser de 12 meses y si eres puntual en tus pagos, puedes acceder a la renovación anticipada que en este caso un asesor te lo podrá indicar.

\n

 

\n

¡Si te quedan dudas nos comentas!

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Espero poder haberte ayudado de ser así regálame un like y recuerda marcar como solución la respuesta. 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