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Avatar de Kalita
Kalita
Principiante
16-05-2018
Resuelto

¿Cómo puedo pasar mis puntos a millas?

Hola, me pueden informar como los paso a millas por favor o viceversa,  gracias por su información.

claro club
millas
Otros Servicios Claro

6 Respuestas

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  • Avatar de HAGUZ
    HAGUZ
    Leyenda
    17-05-2018

    ¡Hola, Kalita!

     

    Ingresando a Mi Claro: http://bit.ly/2jwDhPS luego se dirige a la opción consultas como muestra la siguiente imágen:

     

     

    También lo puedes hacer de la siguiente forma:

     

    Marca desde tu celular *2525# y sigue los pasos del menú que visualizarás en la pantalla.

     

     

    Te dejo el Link con toda la información, espero que sea de tu ayuda.

     

     

    Saludos :robotwink:

     

     

    • Avatar de Marconi
      Marconi
      Principiante
      05-06-2018
      A mi me pasa lo mismo y sale mensaje que dice “usted no está inscrito como socio Latampass”
      Si soy socio inscrito hace años!!!
      • Avatar de HAGUZ
        HAGUZ
        Leyenda
        05-06-2018

        Marconi debe comunicarse con atención al cliente llamando al 123 opción 2 opción 9 para que un asesor de servicios pueda verificar el inconveniente y darle solución.

         

        Saludos :robotvery-happy:

        Marconi@  ha escrito:
        A mi me pasa lo mismo y sale mensaje que dice “usted no está inscrito como socio Latampass”
        Si soy socio inscrito hace años!!!

         

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Hola, me pueden informar como los paso a millas por favor o viceversa,  gracias por su información.

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Hola, me pueden informar como los paso a millas por favor o viceversa,  gracias por su información.

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http://bit.ly/2HeDJbp","registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-07T18:52:11.588-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS0xMzI5LTQxOTBpMTQ2RTREM0EzNUQ2MjE1Qg"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:1329"},"ModerationData:moderation_data:13243":{"__typename":"ModerationData","id":"moderation_data:13243","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:42225":{"__typename":"User","id":"user:42225","uid":42225,"login":"Marconi","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-06-05T16:18:46.569-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:42225"},"AcceptedSolutionMessage:message:13243":{"__typename":"AcceptedSolutionMessage","uid":13243,"id":"message:13243","revisionNum":3,"author":{"__ref":"User:user:1329"},"readOnly":false,"repliesCount":5,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:claro-club-puntos"},"parent":{"__ref":"ForumTopicMessage:message:13227"},"conversation":{"__ref":"Conversation:conversation:13227"},"subject":"Re: ¿Cómo puedo pasar mis puntos a millas?","moderationData":{"__ref":"ModerationData:moderation_data:13243"},"body":"

¡Hola, Kalita!

\n

 

\n

Ingresando a Mi Claro: http://bit.ly/2jwDhPS luego se dirige a la opción consultas como muestra la siguiente imágen:

\n

 

\n

\n

 

\n

También lo puedes hacer de la siguiente forma:

\n

 

\n

Marca desde tu celular *2525# y sigue los pasos del menú que visualizarás en la pantalla.

\n

 

\n

\n

 

\n

Te dejo el Link con toda la información, espero que sea de tu ayuda.

\n

 

\n

 

\n

Saludos :robotwink:

\n

 

\n

 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"228","kudosSumWeight":2,"postTime":"2018-05-17T14:56:36.527-05:00","lastPublishTime":"2020-02-27T12:21:37.193-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":5297},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:otros-servicios-claro/category:preguntas/community:xnuvx57277board:claro-club-puntos/message:13227/message:13243","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:13611"}}]},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"228","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/bS0xMzI0My0yMzUwaTRDMkVDMzkzMThCQTlDNTU?revision=3\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:13611":{"__typename":"ModerationData","id":"moderation_data:13611","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:13611":{"__typename":"ForumReplyMessage","uid":13611,"id":"message:13611","revisionNum":1,"author":{"__ref":"User:user:42225"},"readOnly":false,"repliesCount":4,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:claro-club-puntos"},"parent":{"__ref":"AcceptedSolutionMessage:message:13243"},"conversation":{"__ref":"Conversation:conversation:13227"},"subject":"Re: ¿Cómo puedo pasar mis puntos a millas?","moderationData":{"__ref":"ModerationData:moderation_data:13611"},"body":"A mi me pasa lo mismo y sale mensaje que dice “usted no está inscrito como socio Latampass”
Si soy socio inscrito hace años!!!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"127","kudosSumWeight":0,"postTime":"2018-06-05T16:29:04.576-05:00","lastPublishTime":"2018-06-05T16:29:04.576-05:00","metrics":{"__typename":"MessageMetrics","views":4589},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:otros-servicios-claro/category:preguntas/community:xnuvx57277board:claro-club-puntos/message:13227/message:13611","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wxfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:13613"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:13613":{"__typename":"ModerationData","id":"moderation_data:13613","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:13613":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1329"},"id":"message:13613","revisionNum":1,"uid":13613,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:claro-club-puntos"},"parent":{"__ref":"ForumReplyMessage:message:13611"},"conversation":{"__ref":"Conversation:conversation:13227"},"subject":"Re: ¿Cómo puedo pasar mis puntos a millas?","moderationData":{"__ref":"ModerationData:moderation_data:13613"},"body":"

Marconi debe comunicarse con atención al cliente llamando al 123 opción 2 opción 9 para que un asesor de servicios pueda verificar el inconveniente y darle solución.

 

Saludos :robotvery-happy:

Marconi@  ha escrito:
A mi me pasa lo mismo y sale mensaje que dice “usted no está inscrito como socio Latampass”
Si soy socio inscrito hace años!!!

 

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