Discusión del foro

Avatar de Diego_13
Diego_13
Aficionado
18-02-2020
Resuelto

¿Cómo acumulo Claro Puntos?

Voy 3 meses pagando puntual mi recibo y hasta ahora no veo ni 1 punto.
claro club
claro puntos
móvil
Avatar de Gerard123
Gerard123
Leyenda
18-02-2020

Hola Diego_13 

 

Para que recibas Claro Puntos, debes pagar antes de la fecha de vencimiento, no el día que vence o después. 

 

Y el día que te abonen el saldo de tu plan llegara los Claro Puntos, puedes descargar la app claro club o enviar un SMS al 2525 con la palabra SALDO para que puedas ver la cantidad de claro puntos que tienes acumulados, y si no te llegó nada puedes llamar al 123 y reportar el problema y que te puedan entregar los Claro Puntos que hasta la fecha no recibiste.

 

Te dejo los links para descargar la APP:

 

Play Store Claro Club

App Store Claro Club

 

Espero te ayude.

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Voy 3 meses pagando puntual mi recibo y hasta ahora no veo ni 1 punto.

","kudosSumWeight":0,"postTime":"2020-02-18T06:33:43.334-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:claro club","text":"claro club","time":"2017-03-06T16:55:46.514-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:claro puntos","text":"claro puntos","time":"2018-10-13T07:44:23.367-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:móvil","text":"móvil","time":"2017-04-04T10:50:06.401-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:35473_3"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2732},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

Voy 3 meses pagando puntual mi recibo y hasta ahora no veo ni 1 punto.

","customFields":[]},"Conversation:conversation:35473":{"__typename":"Conversation","id":"conversation:35473","solved":true,"topic":{"__ref":"ForumTopicMessage:message:35473"},"lastPostingActivityTime":"2023-11-30T14:14:54.182-05:00","lastPostTime":"2023-11-30T14:14:54.182-05:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:35473":{"__typename":"ModerationData","id":"moderation_data:35473","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:35473_3":{"__typename":"Revision","id":"revision:35473_3","lastEditTime":"2021-04-09T17:09:46.675-05:00"},"AcceptedSolutionMessage:message:35476":{"__typename":"AcceptedSolutionMessage","id":"message:35476","conversation":{"__ref":"Conversation:conversation:35473"},"author":{"__ref":"User:user:79065"},"revisionNum":4,"uid":35476,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:claro-club-puntos"},"parent":{"__ref":"ForumTopicMessage:message:35473"},"subject":"Re: ¿Cómo acumulo Claro Puntos?","moderationData":{"__ref":"ModerationData:moderation_data:35476"},"body":"

Hola Diego_13 

\n

 

\n

Para que recibas Claro Puntos, debes pagar antes de la fecha de vencimiento, no el día que vence o después. 

\n

 

\n

Y el día que te abonen el saldo de tu plan llegara los Claro Puntos, puedes descargar la app claro club o enviar un SMS al 2525 con la palabra SALDO para que puedas ver la cantidad de claro puntos que tienes acumulados, y si no te llegó nada puedes llamar al 123 y reportar el problema y que te puedan entregar los Claro Puntos que hasta la fecha no recibiste.

\n

 

\n

Te dejo los links para descargar la APP:

\n

 

\n

Play Store Claro Club

\n

App Store Claro Club

\n

 

\n

Espero te ayude.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"223","postTime":"2020-02-18T09:03:16.200-05:00","lastPublishTime":"2021-04-09T17:09:59.075-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":2716},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:otros-servicios-claro/category:preguntas/community:xnuvx57277board:claro-club-puntos/message:35473/message:35476","readOnly":false,"editFrozen":false,"body@stringLength":"1677","rawBody":"

Hola  

\n

 

\n

Para que recibas Claro Puntos, debes pagar antes de la fecha de vencimiento, no el día que vence o después. 

\n

 

\n

Y el día que te abonen el saldo de tu plan llegara los Claro Puntos, puedes descargar la app claro club o enviar un SMS al 2525 con la palabra SALDO para que puedas ver la cantidad de claro puntos que tienes acumulados, y si no te llegó nada puedes llamar al 123 y reportar el problema y que te puedan entregar los Claro Puntos que hasta la fecha no recibiste.

\n

 

\n

Te dejo los links para descargar la APP:

\n

 

\n

Play Store Claro Club

\n

App Store Claro Club

\n

 

\n

Espero te ayude.

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