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Principiante

11-02-2021

Resuelto

Tengo el ping elevado y el Packet Loss en juegos online

Hola, buenas noches. Hace aproximadamente una semana en los juegos online mi ping (o latencia) paso de 100 a 120 promedio a 350 a 400 con casi 20% de packet loss. Esto claramente hace inviable el juego online...

¿Qué solución me puede dar Claro al respecto?

1 Respuesta

rcml1980
Leyenda
11-02-2021
Hola pr4h

Antes que nada, te recomiendo revisar tu servicio desde el Smart Home, aquí podrás darle un reinicio desde el sistema por así decirlo, y con esto se tendría que solucionar.

Te dejo aquí los router disponibles:

De igual forma, en caso no se solucione (lo dudo), te recomiendo comunicarte con Claro, lo puedes hacer mediante el ChatBot.

Un gusto ayudarte.

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¿Qué solución me puede dar Claro al respecto?

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¿Qué solución me puede dar Claro al respecto?

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Hace aproximadamente una semana en los juegos online mi ping (o latencia) paso de 100 a 120 promedio a 350 a 400 con casi 20% de packet loss. Esto claramente hace inviable el 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Tengo el ping elevado y el Packet Loss en juegos online","moderationData":{"__ref":"ModerationData:moderation_data:62055"},"body":"

Hola pr4h

Antes que nada, te recomiendo revisar tu servicio desde el Smart Home, aquí podrás darle un reinicio desde el sistema por así decirlo, y con esto se tendría que solucionar.

Te dejo aquí los router disponibles:

$\"Smart$

De igual forma, en caso no se solucione (lo dudo), te recomiendo comunicarte con Claro, lo puedes hacer mediante el ChatBot.

Un gusto ayudarte.

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