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Leyenda

03-09-2019

Resuelto

Llamadas a Venezuela desde un teléfono fijo claro Perú

Buenos días, activé el servicio de llamadas internacionales en mi teléfono fijo claro para realizar llamadas a Venezuela pero no lo he logrado hacer, llamo al 123 para consultar como hacerlo y no se ponen de acuerdo ya que me dan diferentes métodos pero ninguno ha resultado aún. Los métodos son los siguientes:

1912+00+58+ número
1909+00+58+ n úmero
0058+número
58+número
numero como si llamada estando en Venezuela

hogar

llamadas internacionales

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Llamadas a Venezuela desde un teléfono fijo claro Perú","moderationData":{"__ref":"ModerationData:moderation_data:24256"},"body":"

Hola :)

Estuve investigando y encontré una respuesta a tu pregunta. Ingresa al siguiente enlace para que puedas orientarte.

Link: https://comunidad.claro.com.pe/t5/Hogar/C%C3%B3mo-llamar-al-extranjero-desde-un-fijo/td-p/21377

De igual forma, si aún sigues presentando el mismo problema te sugiero que puedas contactarte vía redes sociales:

- Facebook: Claro Perú
- Twitter: CLAROPERU

Brindando tus nombres completos y número de DNI, para que puedan revisar el servicio y validar que las opciones estén habilitadas y confirmar si tienes el paquete activo, en caso que todo este conforme, solicita que lo reporten con el área técnica para que puedan ayudarte.

No olvides de marcar mi respuesta como solución aceptada y así, ayudar a otros usuarios como tú a resolver sus dudas. ¡Cuidate!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2019-09-03T10:03:15.888-05:00","lastPublishTime":"2020-10-22T11:31:36.099-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":24609},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:24253/message:24256","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:24258"}}]},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:24258":{"__typename":"ModerationData","id":"moderation_data:24258","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:24258":{"__typename":"ForumReplyMessage","uid":24258,"id":"message:24258","revisionNum":1,"author":{"__ref":"User:user:73026"},"readOnly":false,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"AcceptedSolutionMessage:message:24256"},"conversation":{"__ref":"Conversation:conversation:24253"},"subject":"Re: Llamadas a Venezuela desde un teléfono fijo claro Perú","moderationData":{"__ref":"ModerationData:moderation_data:24258"},"body":"

es una de las opciones que me dieron y no funciona.

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Entonces solicita que puedan derivarte con alguna área especializada para revisar los detalles del problema.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"166","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-09-03T10:09:29.768-05:00","lastPublishTime":"2019-09-03T10:09:29.768-05:00","metrics":{"__typename":"MessageMetrics","views":24621},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:24253/message:24260","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:31":{"__typename":"Rank","id":"rank:31","position":5,"name":"Profesional","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:73050":{"__typename":"User","id":"user:73050","uid":73050,"login":"Elizza","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-09-03T21:16:42.092-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-3.svg?time=0"},"rank":{"__ref":"Rank:rank:31"},"entityType":"USER","eventPath":"community:xnuvx57277/user:73050"},"ModerationData:moderation_data:24274":{"__typename":"ModerationData","id":"moderation_data:24274","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:24274":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:73050"},"id":"message:24274","revisionNum":1,"uid":24274,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:24253"},"conversation":{"__ref":"Conversation:conversation:24253"},"subject":"Re: Llamadas a Venezuela desde un teléfono fijo claro Perú","moderationData":{"__ref":"ModerationData:moderation_data:24274"},"body":"Al llamar solo marcas 19120058212555555. Solo nros sin el.signo + ..yo llamo.a celulares y nro residencialeS","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"108","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-09-03T21:22:11.849-05:00","lastPublishTime":"2019-09-03T21:22:11.849-05:00","metrics":{"__typename":"MessageMetrics","views":24567},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:24253/message:24274","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:179012":{"__typename":"User","id":"user:179012","uid":179012,"login":"Karol14","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-11-14T12:38:22.934-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:179012"},"ModerationData:moderation_data:84715":{"__typename":"ModerationData","id":"moderation_data:84715","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:84715":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:179012"},"id":"message:84715","revisionNum":1,"uid":84715,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:24253"},"conversation":{"__ref":"Conversation:conversation:24253"},"subject":"Re: Llamadas a Venezuela desde un teléfono fijo claro Perú","moderationData":{"__ref":"ModerationData:moderation_data:84715"},"body":"

Pudieron llamar a Venezuela desde el tlf fijo de claro porq yo coloco todo Los códigos y nada alguien sabe

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