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APB100
Principiante
20-01-2022
Resuelto

Falla del servicio desde las 7:00.p.m.

Buenas noches, no tengo servicio de internet desde las 7pm y los canales de atención no responden, ¿existe algún reporte sobre averías? Mi residencia es en VMT. Gracias.

avería
fallas
hogar

1 Respuesta

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  • Avatar de Quintana24
    Quintana24
    Leyenda
    20-01-2022

    Hola amigo, en ocasiones hay problemas con el servicio porque tal vez se están realizando mantenimientos en la zona, a mí también me ha pasado pero luego se ha solucionado.

     

    En caso sigas sin internet, te recomiendo realizar un reinicio de tu router desde la app Smart Home de Claro, aquí te dejo la lista de los que son compatibles:

     

     

    Si no se llegara a solucionar, debes comunicarte con un asesor, lo puedes hacer mediante ClaroBot.


    📌 Espero haber aclarado tu duda, no olvides dejar tu like y aceptar la respuesta cómo solución.

    ¡Feliz Jueves!

    Sonríele a la vida 💛🖤✅

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Falla del servicio desde las 7:00.p.m.","moderationData":{"__ref":"ModerationData:moderation_data:73300"},"body":"

Hola amigo, en ocasiones hay problemas con el servicio porque tal vez se están realizando mantenimientos en la zona, a mí también me ha pasado pero luego se ha solucionado.

\n

 

\n

En caso sigas sin internet, te recomiendo realizar un reinicio de tu router desde la app Smart Home de Claro, aquí te dejo la lista de los que son compatibles:

\n

 

\n

\n

 

\n

Si no se llegara a solucionar, debes comunicarte con un asesor, lo puedes hacer mediante ClaroBot.

\n


📌 Espero haber aclarado tu duda, no olvides dejar tu like y aceptar la respuesta cómo solución.

¡Feliz Jueves!

Sonríele a la vida 💛🖤✅

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