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Avatar de PedroEnrike
PedroEnrike
Profesional
29-12-2019
Resuelto

¿Cuál es la contraseña de inicio de sesión en el aplicativo Hilink Huawei?

Mi router es el Huawei B612 y la contraseña que viene en la etiqueta del equipo no es, ese solo sirve para la clave de wifi. Saludos a todos.

 

contraseña
huawei
router

5 Respuestas

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  • Avatar de EllisDFV04
    EllisDFV04
    Leyenda
    29-12-2019

    Puedes llamar al 123 para poder recuperar la contraseña o cambiarla. 

     

    • Avatar de PedroEnrike
      PedroEnrike
      Profesional
      29-12-2019

      Hola Ellis.

       

      El problema radica en que precisamente los de atención al cliente dicen que eso no es posible y solo te dicen que los disculpes por dicho inconveniente. Creo que lo única solución en este caso es acudiendo personalmente a un centro de Claro.

       

      ¡Saludos!

      • Avatar de EllisDFV04
        EllisDFV04
        Leyenda
        29-12-2019

        Hola PedroEnrike, puedes ir personalmente a Claro e informes tu inconveniente para que un técnico pueda solucionarlo.

         

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¿Cuál es la contraseña de inicio de sesión en el aplicativo Hilink Huawei?","moderationData":{"__ref":"ModerationData:moderation_data:32646"},"body":"

Puedes llamar al 123 para poder recuperar la contraseña o cambiarla. 

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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"85","kudosSumWeight":0,"postTime":"2019-12-29T18:05:51.462-05:00","lastPublishTime":"2019-12-30T17:44:14.353-05:00","metrics":{"__typename":"MessageMetrics","views":29517},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:32636/message:32646","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:32651"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:32651":{"__typename":"ModerationData","id":"moderation_data:32651","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:32651":{"__typename":"ForumReplyMessage","uid":32651,"id":"message:32651","revisionNum":4,"author":{"__ref":"User:user:79638"},"readOnly":false,"repliesCount":2,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumReplyMessage:message:32646"},"conversation":{"__ref":"Conversation:conversation:32636"},"subject":"Re: ¿Cuál es la contraseña de inicio de sesión en el aplicativo Hilink Huawei?","moderationData":{"__ref":"ModerationData:moderation_data:32651"},"body":"

Hola Ellis.

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El problema radica en que precisamente los de atención al cliente dicen que eso no es posible y solo te dicen que los disculpes por dicho inconveniente. Creo que lo única solución en este caso es acudiendo personalmente a un centro de Claro.

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\n

¡Saludos!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2019-12-29T18:22:07.153-05:00","lastPublishTime":"2019-12-30T17:44:29.255-05:00","metrics":{"__typename":"MessageMetrics","views":29509},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:32636/message:32651","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wxfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:32652"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:32652":{"__typename":"ModerationData","id":"moderation_data:32652","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:32652":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:79645"},"id":"message:32652","revisionNum":6,"uid":32652,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumReplyMessage:message:32651"},"conversation":{"__ref":"Conversation:conversation:32636"},"subject":"Re: ¿Cuál es la contraseña de inicio de sesión en el aplicativo Hilink Huawei?","moderationData":{"__ref":"ModerationData:moderation_data:32652"},"body":"

Hola PedroEnrike, puedes ir personalmente a Claro e informes tu inconveniente para que un técnico pueda solucionarlo.

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Hola, Hermano.

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\n

Estos son los datos:

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El usuario es 1admin0

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La clave es ltecl4r0

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\n

Igual ya existe un post con una solución a tu pregunta, antes de ir a un centro de atención mírala, sé que te servirá.

\n

 

\n

Ingresa a este link: https://comunidad.claro.com.pe/t5/Hogar/C%C3%B3mo-cambiar-la-contrase%C3%B1a-de-wifi-modem-B612-533/td-p/35427

\n

 

\n

Espero y se resuelva, nos vemos.

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