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Avatar de Sait
Sait
Aficionado
20-09-2019
Resuelto

¿Por qué no puedo conectar al Wifi?

He cambiado a claro INternet hogar y en mi celular no conecta. Al parecer no reconoce el numero de IP. AYUDAAAA   

servicio fijo
wifi

4 Respuestas

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  • Avatar de Elizza
    Elizza
    Profesional
    20-09-2019

    Lo más común, es que no estas colocando la contraseña correctamente, y por ello no puedes ingresar, por más tonto que parezca este es el motivo más alto del por que no puedes ingresar.

     

    Te recomiendo re inicar tu modem, si esto continua así, debes llamar al 0 800 00 123, o al 123 desde tu fijo para que un técnico te ayude.

     

    Espero y se resuelva.

  • Avatar de Sagitario1974
    Sagitario1974
    Maestro
    20-09-2019
    Asegurate de ingresar la clave de forma cirrecta, las ip son asignadas de forma automatica. De persistir el error ingresa a configuracion de wifi de tu telefono y borra la conexion que detecto tu yelefono para que lo vuelva a reconocer.
  • Avatar de ULTRA7
    ULTRA7
    Aficionado
    20-09-2019

    Ongresaa la configuracion de tu celular, busca la opcion de wi-fi, ingrsa a tu usuario de wi-fi e ingresa tu clave y acepta.

  • Avatar de HAGUZ
    HAGUZ
    Leyenda
    20-09-2019

    Sait ¡Hola! Soy HAGUZ Super Usuario.

     

    Si tienes algun inconveniente técnico con tu servicio de internet, te recomiendo llamar al 0800-00-123.

     

    Intenta reiniciar tu celular y también tu router utilizando el app smart home:

     

    bit.ly/SmartHomePeru

     

    Si tienes otra duda nos comentas :robotwink:

    No olvides regalarme un like y marcar mi respuesta como solución aceptada :robotlol:

     

    Sait  ha escrito:

    He cambiado a claro INternet hogar y en mi celular no conecta. Al parecer no reconoce el numero de IP. AYUDAAAA   

     

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He cambiado a claro INternet hogar y en mi celular no conecta. Al parecer no reconoce el numero de IP. AYUDAAAA   

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He cambiado a claro INternet hogar y en mi celular no conecta. Al parecer no reconoce el numero de IP. AYUDAAAA   

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¿Por qué no puedo conectar al Wifi?","moderationData":{"__ref":"ModerationData:moderation_data:26169"},"body":"

Lo más común, es que no estas colocando la contraseña correctamente, y por ello no puedes ingresar, por más tonto que parezca este es el motivo más alto del por que no puedes ingresar.

\n

 

\n

Te recomiendo re inicar tu modem, si esto continua así, debes llamar al 0 800 00 123, o al 123 desde tu fijo para que un técnico te ayude.

\n

 

\n

Espero y se resuelva.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-09-19T22:15:47.542-05:00","lastPublishTime":"2019-09-23T15:38:13.913-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":8960},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:26161/message:26169","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Rank:rank:30":{"__typename":"Rank","id":"rank:30","position":4,"name":"Maestro","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:74390":{"__typename":"User","id":"user:74390","uid":74390,"login":"Sagitario1974","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-09-16T16:00:19.054-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-3.svg?time=0"},"rank":{"__ref":"Rank:rank:30"},"entityType":"USER","eventPath":"community:xnuvx57277/user:74390"},"ModerationData:moderation_data:26174":{"__typename":"ModerationData","id":"moderation_data:26174","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:26174":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:74390"},"id":"message:26174","revisionNum":1,"uid":26174,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:26161"},"conversation":{"__ref":"Conversation:conversation:26161"},"subject":"Re: ¿Por qué no puedo conectar al Wifi?","moderationData":{"__ref":"ModerationData:moderation_data:26174"},"body":"Asegurate de ingresar la clave de forma cirrecta, las ip son asignadas de forma automatica. De persistir el error ingresa a configuracion de wifi de tu telefono y borra la conexion que detecto tu yelefono para que lo vuelva a reconocer.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-09-19T22:50:41.682-05:00","lastPublishTime":"2019-09-19T22:50:41.682-05:00","metrics":{"__typename":"MessageMetrics","views":8938},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:26161/message:26174","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:68186":{"__typename":"User","id":"user:68186","uid":68186,"login":"ULTRA7","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-05-26T20:23:30.823-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:32"},"entityType":"USER","eventPath":"community:xnuvx57277/user:68186"},"ModerationData:moderation_data:26186":{"__typename":"ModerationData","id":"moderation_data:26186","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:26186":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:68186"},"id":"message:26186","revisionNum":1,"uid":26186,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:26161"},"conversation":{"__ref":"Conversation:conversation:26161"},"subject":"Re: ¿Por qué no puedo conectar al Wifi?","moderationData":{"__ref":"ModerationData:moderation_data:26186"},"body":"

Ongresaa la configuracion de tu celular, busca la opcion de wi-fi, ingrsa a tu usuario de wi-fi e ingresa tu clave y acepta.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"126","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-09-20T01:48:48.852-05:00","lastPublishTime":"2019-09-20T01:48:48.852-05:00","metrics":{"__typename":"MessageMetrics","views":8934},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:26161/message:26186","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1329":{"__typename":"User","id":"user:1329","uid":1329,"login":"HAGUZ","biography":"Soy un ciudadano Limeño, todos tenemos derechos, deberes y obligaciones. http://bit.ly/2HeDJbp","registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-07T18:52:11.588-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS0xMzI5LTQxOTBpMTQ2RTREM0EzNUQ2MjE1Qg"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:1329"},"ModerationData:moderation_data:26201":{"__typename":"ModerationData","id":"moderation_data:26201","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:26201":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1329"},"id":"message:26201","revisionNum":1,"uid":26201,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:26161"},"conversation":{"__ref":"Conversation:conversation:26161"},"subject":"Re: ¿Por qué no puedo conectar al Wifi?","moderationData":{"__ref":"ModerationData:moderation_data:26201"},"body":"

Sait ¡Hola! Soy HAGUZ Super Usuario.

\n

 

\n

Si tienes algun inconveniente técnico con tu servicio de internet, te recomiendo llamar al 0800-00-123.

\n

 

\n

Intenta reiniciar tu celular y también tu router utilizando el app smart home:

\n

 

\n

bit.ly/SmartHomePeru

\n

 

\n

Si tienes otra duda nos comentas :robotwink:

\n

No olvides regalarme un like y marcar mi respuesta como solución aceptada :robotlol:

\n

 

\n
Sait  ha escrito:
\n

He cambiado a claro INternet hogar y en mi celular no conecta. Al parecer no reconoce el numero de IP. AYUDAAAA   

\n
\n

 

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