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Chinov
Profesional
18-07-2020
Resuelto

¿Me recomiendan portar de Movistar a Claro para tener el servicio de internet fijo?

Veo comentarios en la comunidad sobre la mala señal del router o que el internet se va y viene. ¿Me recomiendan portar a Claro sabiendo que ya hablé con un asesor y me garantizó la velocidad en mi distrito? Lo sigo pensando ya que lo comentarios sobre el internet fijo Claro son más negativos que positivos. 

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  • Avatar de Luz38
    Luz38
    24-11-2021

    Hola!!

     

    Respecto a tu consulta, comentarte que se puede contratar el servicio 1 Play (solo internet), 2 Play o 3 Play, eso depende del cliente, no estás en la obligación de contratar el teléfono si no lo deseas; sin embargo, tener la línea fija también tiene sus beneficios, pero como menciono, si no lo requieres, no es necesario.

     

    Ahora, si ya solicitaste el servicio y no has hecho el pago, ya que vi que comentaste que estabas apunto de, lo mejor será que canceles la solicitud, luego como ya te dijeron, puedes pedirlo por la misma Tienda Online de Claro.

     

    Por último, cuando el técnico vaya a tu casa asegúrate que todo lo deje OK.

     

    Si tienes alguna duda o consulta, puedes comunicarte con un asesor a través del ClaroBot.

     

    Saludos.

1 Respuesta

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  • Avatar de rcml1980
    rcml1980
    Leyenda
    19-07-2020

    Hola,

    Si decides portar de Movistar a Claro, imagino que también tienes problemas con ese servicio, de ser así Claro HFC o FTTH (fibra óptica) sería una mejor opción.

    Como experiencia personal, he tenido poquísimos problemas con respecto al router, la señal, velocidad, etc., como todo servicio, y cuando eso ha sucedido he podido solucionarlo.

     

    Ahora, si te han dicho que en tu zona hay cobertura y la velocidad es buena, deberías intentar probar el servicio, así tú mismo podrás hacer una comparación de lo que más te conviene y no solo con Claro, puedes hacerlo con cualquier empresa que brinde el servicio de internet.


    Saludos.

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Veo comentarios en la comunidad sobre la mala señal del router o que el internet se va y viene. ¿Me recomiendan portar a Claro sabiendo que ya hablé con un asesor y me garantizó la velocidad en mi distrito? Lo sigo pensando ya que lo comentarios sobre el internet fijo Claro son más negativos que positivos. 

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Veo comentarios en la comunidad sobre la mala señal del router o que el internet se va y viene. ¿Me recomiendan portar a Claro sabiendo que ya hablé con un asesor y me garantizó la velocidad en mi distrito? Lo sigo pensando ya que lo comentarios sobre el internet fijo Claro son más negativos que positivos. 

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¿Me recomiendan portar de Movistar a Claro para tener el servicio de internet fijo?","moderationData":{"__ref":"ModerationData:moderation_data:50119"},"body":"

Hola,

\n

Si decides portar de Movistar a Claro, imagino que también tienes problemas con ese servicio, de ser así Claro HFC o FTTH (fibra óptica) sería una mejor opción.

Como experiencia personal, he tenido poquísimos problemas con respecto al router, la señal, velocidad, etc., como todo servicio, y cuando eso ha sucedido he podido solucionarlo.

\n

 

\n

Ahora, si te han dicho que en tu zona hay cobertura y la velocidad es buena, deberías intentar probar el servicio, así tú mismo podrás hacer una comparación de lo que más te conviene y no solo con Claro, puedes hacerlo con cualquier empresa que brinde el servicio de internet.

\n


Saludos.

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